Average Late-Career Senior Customer Service Representative (CSR) with Customer Service Skills Hourly Pay in Phoenix, Arizona

$19.33
Avg. Base Hourly Rate (USD)
25%
$17.99
MEDIAN
$19.33
75%
$25.96

The average hourly pay for a Senior Customer Service Representative (CSR) is $19.33

Hourly Rate
$18 - $26
Bonus
$0 - $1k
Profit Sharing
$0 - $4k
Total Pay
$37k - $61k
Is Average Late-Career Senior Customer Service Representative (CSR) with Customer Service Skills Hourly Pay in Phoenix, Arizona your job title? Find out what you should be paid
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What is the Pay by Experience Level for Senior Customer Service Representative (CSR)s?

What Do Senior Customer Service Representative (CSR)s Do?

Senior Customer Service Representative (CSR) Tasks
  • Builds and maintain business relationship with clients by providing prompt and accurate service so as to promote customer loyalty.
  • May mentor or give direction to junior team members and provide training on best practices.
  • May assist management in ensuring performance goals are met.
  • Assists the Customer Service Representative (CSR) with difficult cases.
  • Ensures delivery of excellent customer service through fast and accurate processing of orders, communication, and coordinating with other departments to resolve inquires.
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