Average Senior Customer Service Representative (CSR) with Customer Service Skills Hourly Pay in Phoenix, Arizona

$18.21
Avg. Base Hourly Rate (USD)
10%
$14.30
MEDIAN
$18.21
90%
$26.65

The average hourly pay for a Senior Customer Service Representative (CSR) is $18.21

Hourly Rate
$14 - $27
Bonus
$983 - $2k
Profit Sharing
$0 - $4k
Total Pay
$29k - $56k
Is Average Senior Customer Service Representative (CSR) with Customer Service Skills Hourly Pay in Phoenix, Arizona your job title? Find out what you should be paid
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What is the Pay by Experience Level for Senior Customer Service Representative (CSR)s?

What Do Senior Customer Service Representative (CSR)s Do?

Senior Customer Service Representative (CSR) Tasks
  • Builds and maintain business relationship with clients by providing prompt and accurate service so as to promote customer loyalty.
  • May mentor or give direction to junior team members and provide training on best practices.
  • May assist management in ensuring performance goals are met.
  • Assists the Customer Service Representative (CSR) with difficult cases.
  • Ensures delivery of excellent customer service through fast and accurate processing of orders, communication, and coordinating with other departments to resolve inquires.
Find your market worth – how it works:

Gender Breakdown

Female
75.0%
Male
25.0%
This data is based on 20 survey responses. Learn more about the gender pay gap.

Common Health Benefits

Medical

67%

Dental

67%

Vision

62%

None

33%