Senior Customer Service Representative (CSR) at Verizon Wireless Salary

A Senior Customer Service Representative (CSR) at Verizon Wireless earns an average wage of $16.71 per hour. The highest paying skills associated with this job are Customer Relations and Phone Support. Most people move on to other jobs if they have more than 20 years' experience in this field.

$12.21 - $21.71
$17
MEDIAN: $16.91
50%

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Hourly Data $0$23
Hourly Rate $16.91
Overtime $23.97
Annual Data $0$52K
Bonus $3,500
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$24,090 - $52,138
  • Country: United States
  • Currency: USD
  • Updated: 20 Sep 2017
  • Individuals Reporting: 8

Find Out Exactly What You Should Be Paid

United States (change)

Senior Customer Service Representative (CSR) Job Listings

Key Stats for Senior Customer Service Representative (CSR)

Gender

Female
38 %
Male
63 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 4 votes.
1-4 years
25%
5-9 years
42%
10-19 years
33%
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Location:
Years in Fields/Career:
United States (change)

Experience Affects Senior Customer Service Representative (CSR) Salaries

Experienced
▲16%

National Average
$37,000

Mid-Career
▼3%

Skills That Affect Senior Customer Service Representative (CSR) Salaries

Customer Relations
▲18%

Phone Support
▲13%

Typing
▲8%

Microsoft Office
▲8%

Call Center
▲6%

Call center operations
▲5%

Customer Service
▼0%

National Average
$37,000

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 4 votes.

Gender

Female
38 %
Male
63 %

Years of Experience

1-4 years
25%
5-9 years
42%
10-19 years
33%

Common Health Benefits

medical benefits
Medical: 100%
dental benefits
Dental: 92%
vision benefits
Vision: 100%
no benefits
None:
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