Average Senior Customer Service Representative (CSR) Hourly Pay in Austin, Texas

$18.80
Avg. Base Hourly Rate (USD)
10%
$15.54
MEDIAN
$18.80
90%
$24.83

The average hourly pay for a Senior Customer Service Representative (CSR) is $18.80

Hourly Rate
$16 - $25
Bonus
$1k - $7k
Total Pay
$32k - $64k
Is Average Senior Customer Service Representative (CSR) Hourly Pay in Austin, Texas your job title? Find out what you should be paid
Use our tool to get a personalized report on your market worth.What's this?
United States (change)
How it works:
1
Enter city & years of experience
2
Add pay factors like skills & education
3
Find your market worth with a report tailored to you
EXPLORE BY:

What is the Pay by Experience Level for Senior Customer Service Representative (CSR)s?

What Do Senior Customer Service Representative (CSR)s Do?

Senior Customer Service Representative (CSR) Tasks
  • Builds and maintain business relationship with clients by providing prompt and accurate service so as to promote customer loyalty.
  • May mentor or give direction to junior team members and provide training on best practices.
  • May assist management in ensuring performance goals are met.
  • Assists the Customer Service Representative (CSR) with difficult cases.
  • Ensures delivery of excellent customer service through fast and accurate processing of orders, communication, and coordinating with other departments to resolve inquires.
Find your market worth – how it works:

Gender Breakdown

Female
63.2%
Male
36.8%
This data is based on 19 survey responses. Learn more about the gender pay gap.

Common Health Benefits

Medical

76%

Dental

62%

Vision

52%

None

24%