Senior Director, Customer Care Salary

The average pay for a Senior Director, Customer Care is $120,805 per year. Most people in this job have more than five years' experience in related jobs.

$88,294 - $160,586
$88K
$130K
$160K
MEDIAN: $129,083
10%
50%
90%

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$0$183K
Salary $88,294 - $160,586
Bonus $5,022 - $32,549
Profit Sharing $5,000
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$93,310 - $183,415
  • Country: United States
  • Currency: USD
  • Updated: 15 Oct 2017
  • Individuals Reporting: 35

Job Description for Senior Director, Customer Care

  • Establish and communicate the service standards to the operations so that quality customer satisfaction is achieved.
  • Strategize the planning, developing and directing of the call center operations and customer service programs.

Senior Director, Customer Care Job Listings

Key Stats for Senior Director, Customer Care

Gender

Female
33 %
Male
67 %

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 5 votes.
1-4 years
6%
5-9 years
9%
10-19 years
46%
20 years or more
40%

Experience Affects Senior Director, Customer Care Salaries

Experienced
▲2%

National Average
$138,000

Late-Career
▼4%

Mid-Career
▼15%

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 5 votes.

Gender

Female
33 %
Male
67 %

Years of Experience

1-4 years
6%
5-9 years
9%
10-19 years
46%
20 years or more
40%

Common Health Benefits

medical benefits
Medical: 97%
dental benefits
Dental: 97%
vision benefits
Vision: 83%
no benefits
None: