Service & Repair Technical Manager Salary

Just under two-thirds of Service & Repair Technical Managers in the United States are seasoned employees who have more than 10 years of experience in the field. Pay ranges from $31K to $82K per year, and the average comes out to $58K per year. Including potential for bonuses and profit sharing — peaking near $14K and $8K, respectively — total cash payment to Service & Repair Technical Managers can bottom out near $31K or peak near $82K depending on individual performance. Location and tenure each impact pay for this group, with the former having the largest influence. Most Service & Repair Technical Managers like their work and job satisfaction is high. Although a fair number have medical coverage and nearly one-half have dental coverage, about one in four claim no health benefits at all. This overview is based on answers to PayScale's salary questionnaire.

$30,915 - $90,503
$31K
$57K
$91K
MEDIAN: $57,407
10%
50%
90%

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$14.53 - $29.39
$15
$18
$29
MEDIAN: $18.49
10%
50%
90%

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$0$90K
Salary $30,915 - $90,503
Bonus $192.71 - $14,291
Profit Sharing $0.00 - $11,920
Commission $4,500
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$31,367 - $82,787
  • Country: United States
  • Currency: USD
  • Updated: 14 Oct 2017
  • Individuals Reporting: 191
Hourly Data $0$41
Hourly Rate $14.53 - $29.39
Hourly Tips $0.40
Overtime $21.59 - $41.90
Annual Data $0$82K
Bonus $192.71 - $14,291
Commission $4,500
Profit Sharing $0.00 - $11,920
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$31,367 - $82,787
  • Country: United States
  • Currency: USD
  • Updated: 14 Oct 2017
  • Individuals Reporting: 89

Job Description for Service & Repair Technical Manager

The service and repair technical manager is responsible for maintaining the production or service capabilities of a firm. They are responsible for personnel management, operations, and - potentially - project management.

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Service & Repair Technical Manager Tasks

  • Establish internal manufacturing assembly/test processes to repair faulty equipment.
  • Work with other departments related to warranty, repair and client relations.
  • Resolve client complaints, provide service/repair quotes, collect POs for invoicing, complete required customer reports.

Common Career Paths for Service & Repair Technical Manager


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Service & Repair Technical Managers might see a strong upturn in salary after transitioning into upper-level roles such as Construction Project Manager, a seemingly popular career choice. People currently working in the latter position report a noticeably higher median income of $70K per year.

Service & Repair Technical Manager Job Listings

Popular Skills for Service & Repair Technical Manager


Survey results show that Service & Repair Technical Managers use a fair number of skills. Most notably, skills in People Management, System Repair, Operations Management, and Technical Services are correlated to pay that is above average. Troubleshooting and Systems Troubleshooting, on the other hand, are typically associated with much lower pay. For most people, competency in Customer Service indicates knowledge of Customer Relations and Electronic Troubleshooting.

Pay by Experience Level for Service & Repair Technical Manager

Pay by Experience for a Service & Repair Technical Manager has a positive trend. An entry-level Service & Repair Technical Manager with less than 5 years of experience can expect to earn an average total compensation of $45,000 based on 104 salaries provided by anonymous users. Average total compensation includes tips, bonus, and overtime pay. A Service & Repair Technical Manager with mid-career experience which includes employees with 5 to 10 years of experience can expect to earn an average total compensation of $53,000 based on 96 salaries. An experienced Service & Repair Technical Manager which includes employees with 10 to 20 years of experience can expect to earn an average total compensation of $56,000 based on 141 salaries. A Service & Repair Technical Manager with late-career experience which includes employees with greater than 20 years of experience can expect to earn an average total compensation of $61,000 based on 120 salaries.

Pay Difference by Location

National Average: $54,059

Larger city markers indicate a job is popular in that location.

For those looking to make money, Service & Repair Technical Managers in San Diego enjoy an exceptional pay rate, 20 percent above the national average. Service & Repair Technical Managers will also find cushy salaries in Philadelphia (+16 percent), Atlanta (+15 percent), Chicago (+14 percent), and New York (+13 percent). Service & Repair Technical Managers' salaries are heavily influenced by location — Service & Repair Technical Managers in Pittsburgh bring in salaries that are 22 percent lower than the national average. Employers also pay below the national average in Dallas (15 percent lower) and San Antonio (9 percent lower).

Service & Repair Technical Manager Reviews

Q: What is it like working as a Service & Repair Technical Manager?

Service & Repair Technical Manager in Hudson:
"Undervalued."
Pros: Fixing cars and helping people.
Cons: Constantly being told not making enough profit. Being expected to do everything with little help and no extra compensation.

Related Job Salaries

Key Stats for Service & Repair Technical Manager

Gender

Female
6 %
Male
94 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 60 votes.
1-4 years
21%
5-9 years
15%
10-19 years
30%
20 years or more
34%

Experience Affects Service & Repair Technical Manager Salaries

▲12%

▲3%

National Average
$54,000

▼2%

▼17%

Skills That Affect Service & Repair Technical Manager Salaries

People Management
▲16%

System Repair
▲15%

Technical Services
▼0%

Electronic Troubleshooting
▼0%

Operations Management
▼0%

National Average
$54,000



Systems Troubleshooting
▼11%

Troubleshooting
▼22%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 60 votes.

Gender

Female
6 %
Male
94 %

Years of Experience

1-4 years
21%
5-9 years
15%
10-19 years
30%
20 years or more
34%

Common Health Benefits

medical benefits
Medical: 71%
dental benefits
Dental: 49%
vision benefits
Vision: 40%
no benefits
None: 26%