$121,994
Avg. Salary
$13.51
Avg. Hourly Rate

Average additional compensation:

$14,666

Bonus

$4,861

Profit Sharing

$1,297

Commission

What am I worth?
How should I pay?

The average pay for a Service Delivery Director is $13.51 per hour.

The average pay for a Service Delivery Director is $121,994 per year.

$9.94
10%
$13.51
50%
$43.28
90%
MEDIAN $13.51
$80k
10%
$122k
50%
$161k
90%
MEDIAN $121,994
$79,766 - $161,209
$80K
$120K
$160K
MEDIAN: $121,994
10%
50%
90%

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$9.94 - $43.28
$9
$14
$43
MEDIAN: $13.51
10%
50%
90%

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$0$179K
Salary $79,766 - $161,209
Bonus $4,904 - $29,535
Profit Sharing $0.00 - $71,760
Commission $1,297
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$72,651 - $179,714
  • Country: United States
  • Currency: USD
  • Updated: 15 Jan 2019
  • Individuals Reporting: 179
Hourly Data $0$91
Hourly Rate $9.94 - $43.28
Overtime $47.50
Annual Data $0$179K
Bonus $4,904 - $29,535
Commission $1,297
Profit Sharing $0.00 - $71,760
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$72,651 - $179,714
  • Country: United States
  • Currency: USD
  • Updated: 15 Jan 2019
  • Individuals Reporting: 15

Job Description for Service Delivery Director

Service delivery director positions are commonly available in many different industries and businesses, but the title is particularly common among larger corporations and information technology-related businesses. The size of the company and position details influence position requirements, but a bachelor's degree is generally needed. Many companies also require at least 10 years of relevant experience. Certifications and industry-specific knowledge may be needed as well; for example, many companies require experience with the Information Technology Infrastructure Library (ITIL), which they utilize for resource management, billing, customer retention, and more.

Read More...
Service Delivery Director Tasks
  • Interact with clients and staff to ensure service goals are met or exceeded.
  • Plan and organize projects related to service delivery.
  • Oversee documentation and tracking of customer interactions.
  • Train and supervise staff in service goals, procedures, and expectations.

Service Delivery Director Job Listings

Popular Skills for Service Delivery Director

Pay by Experience Level for Service Delivery Director

Pay by Experience for a Service Delivery Director has a positive trend. An entry-level Service Delivery Director with less than 5 years of experience can expect to earn an average total compensation of $82,000 based on 18 salaries provided by anonymous users. Average total compensation includes tips, bonus, and overtime pay. A Service Delivery Director with mid-career experience which includes employees with 5 to 10 years of experience can expect to earn an average total compensation of $109,000 based on 19 salaries. An experienced Service Delivery Director which includes employees with 10 to 20 years of experience can expect to earn an average total compensation of $133,000 based on 52 salaries. A Service Delivery Director with late-career experience which includes employees with greater than 20 years of experience can expect to earn an average total compensation of $138,000 based on 25 salaries.

Related Job Salaries

Key Stats for Service Delivery Director

Gender

Female
28 %
Male
72 %

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 32 votes.
Less than 1 year
1%
1-4 years
12%
5-9 years
16%
10-19 years
44%
20 years or more
26%

Experience Affects Service Delivery Director Salaries

▲5%

▼0%

National Average
$132,000

Mid-Career
▼18%

Entry-Level
▼38%

Skills That Affect Service Delivery Director Salaries

Customer Relationship Management (CRM)
▲9%

National Average
$132,000



Program Management
▼8%


Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 32 votes.

Gender

Female
28 %
Male
72 %

Years of Experience

Less than 1 year
1%
1-4 years
12%
5-9 years
16%
10-19 years
44%
20 years or more
26%

Common Health Benefits

medical benefits
Medical: 90%
dental benefits
Dental: 84%
vision benefits
Vision: 75%
no benefits
None: 9%