$121,157
Avg. Salary
$13.51
Avg. Hourly Rate

Average additional compensation for this job:

Bonus

$14,666

Profit Sharing

$4,913

Commission

$1,297

The average pay for a Service Delivery Director is $13.51 per hour.

The average pay for a Service Delivery Director is $121,157 per year.

$10
10%
$14
50%
$43
90%
MEDIAN $14
$80k
10%
$121k
50%
$158k
90%
MEDIAN $121,157
$80,208 - $157,800
$80K
$120K
$160K
MEDIAN: $121,157
10%
50%
90%

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$9.94 - $43.28
$9
$14
$43
MEDIAN: $13.51
10%
50%
90%

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$0$176K
Salary $80,208 - $157,800
Bonus $3,987 - $30,569
Profit Sharing $0.00 - $71,517
Commission $1,297
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$72,093 - $176,536
  • Country: United States
  • Currency: USD
  • Updated: 22 Oct 2018
  • Individuals Reporting: 185
Hourly Data $0$91
Hourly Rate $9.94 - $43.28
Overtime $47.50
Annual Data $0$176K
Bonus $3,987 - $30,569
Commission $1,297
Profit Sharing $0.00 - $71,517
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$72,093 - $176,536
  • Country: United States
  • Currency: USD
  • Updated: 22 Oct 2018
  • Individuals Reporting: 15

Job Description for Service Delivery Director

Service delivery director positions are commonly available in many different industries and businesses, but the title is particularly common among larger corporations and information technology-related businesses. The size of the company and position details influence position requirements, but a bachelor's degree is generally needed. Many companies also require at least 10 years of relevant experience. Certifications and industry-specific knowledge may be needed as well; for example, many companies require experience with the Information Technology Infrastructure Library (ITIL), which they utilize for resource management, billing, customer retention, and more.

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Service Delivery Director Tasks

  • Interact with clients and staff to ensure service goals are met or exceeded.
  • Plan and organize projects related to service delivery.
  • Oversee documentation and tracking of customer interactions.
  • Train and supervise staff in service goals, procedures, and expectations.

Service Delivery Director Job Listings

Popular Skills for Service Delivery Director

Pay by Experience Level for Service Delivery Director

Pay by Experience for a Service Delivery Director has a positive trend. An entry-level Service Delivery Director with less than 5 years of experience can expect to earn an average total compensation of $82,000 based on 18 salaries provided by anonymous users. Average total compensation includes tips, bonus, and overtime pay. A Service Delivery Director with mid-career experience which includes employees with 5 to 10 years of experience can expect to earn an average total compensation of $109,000 based on 19 salaries. An experienced Service Delivery Director which includes employees with 10 to 20 years of experience can expect to earn an average total compensation of $133,000 based on 52 salaries. A Service Delivery Director with late-career experience which includes employees with greater than 20 years of experience can expect to earn an average total compensation of $138,000 based on 25 salaries.

Related Job Salaries

Key Stats for Service Delivery Director

Gender

Female
30 %
Male
70 %

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 32 votes.
Less than 1 year
1%
1-4 years
13%
5-9 years
16%
10-19 years
43%
20 years or more
28%

Experience Affects Service Delivery Director Salaries

▲5%

▲1%

National Average
$132,000

Mid-Career
▼18%

Entry-Level
▼38%

Skills That Affect Service Delivery Director Salaries

Customer Relationship Management (CRM)
▲9%

National Average
$132,000



Program Management
▼8%


Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 32 votes.

Gender

Female
30 %
Male
70 %

Years of Experience

Less than 1 year
1%
1-4 years
13%
5-9 years
16%
10-19 years
43%
20 years or more
28%

Common Health Benefits

medical benefits
Medical: 90%
dental benefits
Dental: 85%
vision benefits
Vision: 76%
no benefits
None: 8%