The average salary for a Service Delivery Manager at Capgemini is $105,000.
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Job Description for Service Delivery Manager
Service delivery mangers often are the first and only contact for a client who needs answers regarding information systems and their account. These managers must have the skills to conduct recovery exercises and be able to document every step and progress during the recovery. After every exercise, service delivery managers must create a formal report for the clients. Service delivery managers must be experts on recovery support, information availability, and managing service delivery for clien…Read more
Service Delivery Manager Tasks
- Manage service delivery for a suite of customers and provide day to day operational guidance.
- Act as the link between a variety of projects, customers, and resources.
- Recommend solutions to problems and cost-effective strategies for clients.
- Monitor team members to ensure that project milestones are met and delivered on time.
- Design and execute techniques to enhance productivity and efficiency and reduce risks.
Popular Employer Salaries for Service Delivery Manager
The top respondents for the job title Service Delivery Manager are from the companies Novitex Enterprise Solutions, Tangoe, Inc. and Xerox Corporation. Reported salaries are highest at International Business Machines (IBM) Corp. where the average pay is $117,704. Other companies that offer high salaries for this role include Dell, Inc. and TEKsystems, Inc, earning around $117,500 and $97,750, respectively. Tangoe, Inc. pays the lowest at around $55,805. Novitex Enterprise Solutions and Atos Origin also pay on the lower end of the scale, paying $56,678 and $87,500, respectively.
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Popular Skills for Service Delivery Manager
Years of Experience
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