Service Operations Director Salary

For Service Operations Directors, annual average wages total $98K per year. Service Operations Directors who took the survey are largely men, dominating at 86 percent. A large number enjoy medical while a fair number get dental coverage. Vision coverage is also available to a strong majority. Job satisfaction is high and work is enjoyable for most Service Operations Directors. The numbers in this rundown were provided by PayScale's salary survey participants.

$63,000 - $130,429
$63K
$99K
$130K
MEDIAN: $98,723
10%
50%
90%

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$0$147K
Salary $63,000 - $130,429
Bonus $720 - $25,831
Profit Sharing $2,099
Commission $13,239
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$66,698 - $147,677
  • Country: United States
  • Currency: USD
  • Updated: 21 Sep 2017
  • Individuals Reporting: 39

Find Out Exactly What You Should Be Paid

United States (change)

Job Description for Service Operations Director

A director of service operations is a management position that involves overseeing various aspects of a company's operations and developing analyses and strategies to make them more efficient. He/she may also provide help and expertise wherever it is needed within the company.

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Service Operations Director Tasks

  • Guide the development of technical services strategies, goals, and efficiency.
  • Act as the contact point for technical services requests and the liaison between customers and technicians.
  • Encourage and coach team members to perform at optimal levels and provide feedback.
  • Support business plan development, and compile and analyze financial results.

Common Career Paths for Service Operations Director


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For Service Operations Directors, a move to the Automotive Service Manager role often correlates with a sharp decline in salary. Automotive Service Managers typically make $53K.

Service Operations Director Job Listings

Pay by Experience Level for Service Operations Director

Pay by Experience for a Service Operations Director has a positive trend. An entry-level Service Operations Director with less than 5 years of experience can expect to earn an average total compensation of $69,000 based on 11 salaries provided by anonymous users. Average total compensation includes tips, bonus, and overtime pay. A Service Operations Director with mid-career experience which includes employees with 5 to 10 years of experience can expect to earn an average total compensation of $91,000 based on 14 salaries. An experienced Service Operations Director which includes employees with 10 to 20 years of experience can expect to earn an average total compensation of $110,000 based on 23 salaries. A Service Operations Director with late-career experience which includes employees with greater than 20 years of experience can expect to earn an average total compensation of $111,000 based on 25 salaries.

Related Job Salaries

Key Stats for Service Operations Director

Gender

Female
17 %
Male
83 %

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 7 votes.
1-4 years
3%
5-9 years
18%
10-19 years
30%
20 years or more
50%
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Location:
Years in Fields/Career:
United States (change)

Experience Affects Service Operations Director Salaries

Late-Career
▲2%

Experienced
▲1%

National Average
$109,000

Mid-Career
▼17%

Entry-Level
▼37%

Skills That Affect Service Operations Director Salaries

Leadership
▲35%

National Average
$109,000


Customer Service
▼17%

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 7 votes.

Gender

Female
17 %
Male
83 %

Years of Experience

1-4 years
3%
5-9 years
18%
10-19 years
30%
20 years or more
50%

Common Health Benefits

medical benefits
Medical: 85%
dental benefits
Dental: 77%
vision benefits
Vision: 65%
no benefits
None: 15%
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