Average Support Technician, Information Technology (IT) with Customer Service Skills Hourly Pay in Austin, Texas

$16.28
Avg. Hourly RateShow Salary
$1,100
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The average hourly pay for a Support Technician, Information Technology (IT) with Customer Service skills in Austin, Texas is $16.28.
10%
$14.19
MEDIAN
$16.28
90%
$24.79
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United States (change)
Hourly Rate
$14 - $25
Profit Sharing
$0 - $1,100
Total Pay
$30,191 - $56,171
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Job Description for Support Technician, Information Technology (IT)

Support Technician, Information Technology (IT) Tasks
  • Install, update, and repair software on organization systems.
  • Track and monitor day-to-day performance of systems, and conduct analysis with the goal of improving performance.
  • Respond to requests for new or configured hardware or software, and keep inventory up to date.
  • Troubleshoot hardware and software problems, logging problems and documenting fixes.

Support Technician, Information Technology (IT) Job Listings

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Popular Skills for Support Technician, Information Technology (IT)

Skills in Information Technology (IT) Support, Computer Hardware Technician, Systems Troubleshooting and Network Support are correlated to pay that is above average. Skills that pay less than market rate include Help Desk / Desktop Support.
Employees with Support Technician, Information Technology (IT) in their job title in Washington, District of Columbia earn an average of 66.9% more than the national average. These job titles also find higher than average salaries in Denver, Colorado (26.5% more) and Dallas, Texas (26.2% more). The lowest salaries can be found in Houston, Texas (7.9% less).

Years of Experience

This data is based on 12 survey responses.
Early Career
100.0%