The average hourly pay for a Support Technician, Information Technology (IT) with Help Desk / Desktop Support (Tier 2) skills in Austin, Texas is $22.98.
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$17 - $27
$35,360 - $60,309
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Job Description for Support Technician, Information Technology (IT)
Support technicians in the information technology field are required to maintain the computers, network servers and phone technology in business settings. They often work daily with the hardware, repairing or replacing defective equipment. They may be required to install new or upgraded software and conduct testing on new or current software. IT support technicians may be responsible for diagnosing problems in computer hardware and may be called upon to troubleshoot problems for users, and ma…Read more
Support Technician, Information Technology (IT) Tasks
- Respond to requests for new or configured hardware or software, and keep inventory up to date.
- Troubleshoot hardware and software problems, logging problems and documenting fixes.
- Install, update, and repair software on organization systems.
- Track and monitor day-to-day performance of systems, and conduct analysis with the goal of improving performance.
Support Technician, Information Technology (IT) Job Listings
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Popular Skills for Support Technician, Information Technology (IT)
Avg. Hourly Rate
Skills that pay less than market rate include Systems Troubleshooting, Help Desk / Desktop Support, Computer Hardware Technician, Customer Service and Information Technology (IT) Support.
Pay Difference by Location
Learn more about cost of living by city.
Employees with Support Technician, Information Technology (IT) in their job title in Dallas, Texas earn an average of 7.8% more than the national average. The lowest salaries can be found in New York, New York (19.5% less), Houston, Texas (14.5% less) and Atlanta, Georgia (13.9% less).
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