Average Support Technician, Information Technology (IT) with Help Desk / Desktop Support (Tier 2) Skills Salary in Philadelphia, Pennsylvania

$54,911
Avg. SalaryShow Hourly Rate
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The average salary for a Support Technician, Information Technology (IT) with Help Desk / Desktop Support (Tier 2) skills in Philadelphia, Pennsylvania is $54,911.
25%
$41k
MEDIAN
$55k
75%
$58k
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$41k - $58k
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$33k - $76k
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What Do Support Technician, Information Technology (IT)s Do?

Support Technician, Information Technology (IT) Tasks
  • Install, update, and repair software on organization systems.
  • Track and monitor day-to-day performance of systems, and conduct analysis with the goal of improving performance.
  • Respond to requests for new or configured hardware or software, and keep inventory up to date.
  • Troubleshoot hardware and software problems, logging problems and documenting fixes.

Support Technician, Information Technology (IT) Job Listings

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What Are Popular Skills for Support Technician, Information Technology (IT)s?

Skills in Customer Service are correlated to pay that is above average. Skills that pay less than market rate include Systems Troubleshooting, Computer Hardware Technician, Help Desk / Desktop Support and Information Technology (IT) Support.
Employees with Support Technician, Information Technology (IT) in their job title in New York, New York earn an average of 3.0% more than the national average. The lowest salaries can be found in Dallas, Texas (27.3% less), Atlanta, Georgia (14.0% less) and Denver, Colorado (11.5% less).

Years of Experience

This data is based on 9 survey responses.
Mid Career
100.0%