Average Support Technician, Information Technology (IT) with Help Desk / Desktop Support (Tier 2) Skills Salary in New York, New York

$55,955
Avg. SalaryShow Hourly Rate
$3,450
Bonus
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The average salary for a Support Technician, Information Technology (IT) with Help Desk / Desktop Support (Tier 2) skills in New York, New York is $55,955.
10%
$41k
MEDIAN
$56k
90%
$85k
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$41k - $85k
Bonus
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$35k - $80k
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What Do Support Technician, Information Technology (IT)s Do?

Support Technician, Information Technology (IT) Tasks
  • Install, update, and repair software on organization systems.
  • Track and monitor day-to-day performance of systems, and conduct analysis with the goal of improving performance.
  • Respond to requests for new or configured hardware or software, and keep inventory up to date.
  • Troubleshoot hardware and software problems, logging problems and documenting fixes.

Support Technician, Information Technology (IT) Job Listings

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What Are Popular Skills for Support Technician, Information Technology (IT)s?

Skills in Customer Service are correlated to pay that is above average. Skills that pay less than market rate include Systems Troubleshooting, Computer Hardware Technician, Help Desk / Desktop Support and Information Technology (IT) Support.

What is the Pay by Experience Level for Support Technician, Information Technology (IT)s?

An early career Support Technician, Information Technology (IT) with 1-4 years of experience earns an average total compensation (includes tips, bonus, and overtime pay) of $52,359 based on 13 salaries. A mid-career Support Technician, Information Technology (IT) with 5-9 years of experience earns an average total compensation of $55,463 based on 19 salaries. An experienced Support Technician, Information Technology (IT) with 10-19 years of experience earns an average total compensation of $68,784 based on 14 salaries.
Employees with Support Technician, Information Technology (IT) in their job title in San Diego, California earn an average of 16.7% more than the national average. The lowest salaries can be found in Dallas, Texas (27.7% less), Atlanta, Georgia (15.6% less) and Denver, Colorado (13.1% less).

Years of Experience

This data is based on 46 survey responses.
Early Career
28.3%
Mid Career
41.3%
Experienced
30.4%