Average Support Technician, Information Technology (IT) with Help Desk / Desktop Support (Tier 2) Skills Hourly Pay in Charlotte, North Carolina

$17.75
Avg. Hourly RateShow Salary
$1,600
Bonus
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The average hourly pay for a Support Technician, Information Technology (IT) with Help Desk / Desktop Support (Tier 2) skills in Charlotte, North Carolina is $17.75.
25%
$13.94
MEDIAN
$17.75
75%
$28
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Hourly Rate
$14 - $28
Bonus
$0 - $1,600
Total Pay
$25,491 - $68,510
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What Do Support Technician, Information Technology (IT)s Do?

Support Technician, Information Technology (IT) Tasks
  • Install, update, and repair software on organization systems.
  • Track and monitor day-to-day performance of systems, and conduct analysis with the goal of improving performance.
  • Respond to requests for new or configured hardware or software, and keep inventory up to date.
  • Troubleshoot hardware and software problems, logging problems and documenting fixes.

Support Technician, Information Technology (IT) Job Listings

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What Are Popular Skills for Support Technician, Information Technology (IT)s?

Skills in Information Technology (IT) Support are correlated to pay that is above average. Skills that pay less than market rate include Microsoft Office, Systems Troubleshooting, Computer Hardware Technician and Help Desk / Desktop Support.
Employees with Support Technician, Information Technology (IT) in their job title in Dallas, Texas earn an average of 44.0% more than the national average. These job titles also find higher than average salaries in Seattle, Washington (20.3% more) and Denver, Colorado (19.5% more).

Years of Experience

This data is based on 5 survey responses.
Mid Career
100.0%