Average System Support Specialist with Help Desk / Desktop Support (Tier 2) Skills Salary

$53,076
Avg. SalaryShow Hourly Rate
$1,961
Bonus
$2,000
Profit Sharing
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The average salary for a System Support Specialist with Help Desk / Desktop Support (Tier 2) skills is $53,076.
10%
$34k
MEDIAN
$53k
90%
$77k
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United States (change)
Salary
$34k - $77k
Bonus
$503 - $5k
Profit Sharing
$0 - $2k
Total Pay
$35k - $75k

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Job Description for System Support Specialist

System Support Specialist Tasks
  • Design, develop, and test interfaces and upgrades to existing systems.
  • Monitor the system, set up automated alerts, and performance notifications to proactively address problems.
  • Train end users in access, security, use, and customization of programs and software.
  • Troubleshoot, upgrade, monitor, and diagnose application and system problems to enable ongoing business.
  • Respond to problems in workflow or unmet business needs with strategies and potential solutions.

System Support Specialist Job Listings

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Popular Skills for System Support Specialist

Skills that pay less than market rate include Systems Troubleshooting, Microsoft Active Directory, Windows Support, Microsoft Office and Information Technology (IT) Support.

Pay by Experience Level for System Support Specialist

An early career System Support Specialist with 1-4 years of experience earns an average total compensation (includes tips, bonus, and overtime pay) of $48,979 based on 26 salaries. A mid-career System Support Specialist with 5-9 years of experience earns an average total compensation of $56,779 based on 24 salaries. An experienced System Support Specialist with 10-19 years of experience earns an average total compensation of $61,750 based on 20 salaries. In their late career (20 years and higher), employees earn an average total compensation of $68,500.

Pay Difference by Location

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Years of Experience

This data is based on 78 survey responses.
Early Career
33.3%
Mid Career
30.8%
Experienced
25.6%
Late Career
10.3%