Average Technical Support Assistant Hourly Pay

$16.16
Avg. Hourly RateShow Salary
$1,000
Bonus
$750
Profit Sharing
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The average hourly pay for a Technical Support Assistant is $16.16.
10%
$11.04
10%
$16.16
50%
$23.86
90%
90%
MEDIAN $16.16
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United States (change)
Hourly Rate
$11 - $24
Bonus
$50 - $4,913
Profit Sharing
$9 - $1,017
Total Pay
$24,465 - $58,084

Your Market Worth Over Time

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Job Description for Technical Support Assistant

Technical Support Assistant Tasks
  • Maintain, troubleshoot, and install computer hardware and software.
  • Train users in managing and using old and new systems.
  • Assist with managing outages, dispatching, billing and/or customer relations.
  • Monitor user activities to detect problems and support end-users.

Career Paths

Explore the most common career paths for Technical Support Assistant. Thickness and color of lines indicates how common a path is.
Technical Support Assistant
Help Desk Manager
More common (> 20%)
Somewhat common (8 - 20%)
Less common (< 8%)

Technical Support Assistant Job Listings

Popular Skills for Technical Support Assistant

Skills in Network Management / Administration are correlated to pay that is above average. Skills that pay less than market rate include Microsoft Access, Microsoft Word, Windows Operating System General Use and Microsoft Office.

Pay by Experience Level for Technical Support Assistant

An entry-level Technical Support Assistant with less than 1 year experience can expect to earn an average total compensation (includes tips, bonus, and overtime pay) of $15.05 based on 73 salaries. An early career Technical Support Assistant with 1-4 years of experience earns an average total compensation of $15.91 based on 135 salaries. A mid-career Technical Support Assistant with 5-9 years of experience earns an average total compensation of $17.37 based on 42 salaries. An experienced Technical Support Assistant with 10-19 years of experience earns an average total compensation of $19.62 based on 41 salaries. In their late career (20 years and higher), employees earn an average total compensation of $20.
Employees with Technical Support Assistant in their job title in Houston, Texas earn an average of 55.9% more than the national average. These job titles also find higher than average salaries in New York, New York (36.1% more) and San Francisco, California (30.8% more). The lowest salaries can be found in Miami, Florida (38.1% less) and Seattle, Washington (5.0% less).

Years of Experience

This data is based on 321 survey responses.
Entry Level
22.7%
Early Career
42.1%
Mid Career
13.1%
Experienced
12.8%
Late Career
9.3%