Experienced Technical Support Engineer with Customer Service Skills Salary in New York, New York

The average salary for an Experienced Technical Support Engineer with Customer Service skills in New York, New York is $84,000.

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Salary

$0 - $84k

Bonus

$0 - $14k

Total Pay

$0 - $94k

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Job Description for Technical Support Engineer

Technical support engineers are responsible for answering incoming phone calls and e-mails from customers and addressing their questions and concerns regarding the company's products and services, as well as troubleshooting any technical problems they may have. They also address concerns brought up by other departments within the company, such as operations and sales. Technical support engineers work in a wide range of industries, such as telecommunications and health-care, and they are often t…Read more

Technical Support Engineer Tasks

Monitor the day to day performance of computers and computer systems.
Enter commands and verify proper system operation through observation to detect errors.
Field questions pertaining to user inquiries regarding computer software or hardware and then present solutions.

Technical Support Engineer Job Listings

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Popular Skills for Technical Support Engineer

Systems Troubleshooting

$84,000

5 responses

Pay by Experience Level for Technical Support Engineer

An early career Technical Support Engineer with 1-4 years of experience earns an average total compensation (includes tips, bonus, and overtime pay) of $58,081 based on 15 salaries. A mid-career Technical Support Engineer with 5-9 years of experience earns an average total compensation of $69,339 based on 6 salaries.

Pay Difference by Location

Learn more about cost of living by city.

San Francisco, California

▲47%

Boston, Massachusetts

▼6%

Salt Lake City, Utah

▼26%

Employees with Technical Support Engineer in their job title in San Francisco, California earn an average of 46.9% more than the national average. The lowest salaries can be found in Salt Lake City, Utah (25.6% less) and Boston, Massachusetts (6.2% less).