The average salary for a Mid-Career Technical Support Engineer with Customer Service skills in New York, New York is $69,339.
Is Technical Support Engineer your job title? Find out what you should be paid
Use our tool to get a personalized report on your market worth.What's this?
$58k - $73k
$58k - $74k
Your Market Worth Over Time
How has your pay changed over time for your market? Find out by taking our salary quiz.
Job Description for Technical Support Engineer
Technical support engineers are responsible for answering incoming phone calls and e-mails from customers and addressing their questions and concerns regarding the company's products and services, as well as troubleshooting any technical problems they may have. They also address concerns brought up by other departments within the company, such as operations and sales. Technical support engineers work in a wide range of industries, such as telecommunications and health-care, and they are often t…Read more
Technical Support Engineer Tasks
- Monitor the day to day performance of computers and computer systems.
- Enter commands and verify proper system operation through observation to detect errors.
- Field questions pertaining to user inquiries regarding computer software or hardware and then present solutions.
Technical Support Engineer Job Listings
Search for more jobs
Popular Skills for Technical Support Engineer
Pay by Experience Level for Technical Support Engineer
An early career Technical Support Engineer with 1-4 years of experience earns an average total compensation (includes tips, bonus, and overtime pay) of $58,081 based on 15 salaries. An experienced Technical Support Engineer with 10-19 years of experience earns an average total compensation of $84,000 based on 5 salaries.
Pay Difference by Location
Learn more about cost of living by city.
Employees with Technical Support Engineer in their job title in Sunnyvale, California earn an average of 44.2% more than the national average. These job titles also find higher than average salaries in Houston, Texas (4.6% more) and San Francisco, California (0.1% more). The lowest salaries can be found in Austin, Texas (11.4% less), Seattle, Washington (11.3% less) and Pittsburgh, Pennsylvania (4.7% less).
Years of Experience
This data is based on 20 survey responses.
Related Job Salaries
$60k - $125k
$28k - $55k
$53k - $98k
$50k - $104k
$33k - $68k
$48k - $111k
$28k - $53k
$44k - $87k
$51k - $97k
$83k - $153k