Average Technical Support Manager with People Management Skills Salary in Chicago, Illinois

$78,125
Avg. Base Salary (USD)
10%
$51k
MEDIAN
$78k
90%
$128k

The average salary for a Technical Support Manager is $78,125

Base Salary
$51k - $128k
Bonus
$1k - $18k
Profit Sharing
$0 - $10k
Total Pay
$54k - $142k
Is Average Technical Support Manager with People Management Skills Salary in Chicago, Illinois your job title? Find out what you should be paid
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What is the Pay by Experience Level for Technical Support Managers?

What Do Technical Support Managers Do?

Technical Support Manager Tasks
  • Perform analyses, create reports, and implement emergency plans.
  • Participate in root cause analysis and communicate findings to customers.
  • Prioritize projects, identify goals, determine budget, and assign staff to reach goals.
  • Oversee daily operations, including schedules, escalations, and reporting.
  • Maintain performance metrics and survey targets for quality service delivery.
Find your market worth – how it works:

Gender Breakdown

Male
70.6%
Female
29.4%
This data is based on 17 survey responses. Learn more about the gender pay gap.

Common Health Benefits

Medical

91%

Dental

83%

Vision

70%

None

9%