Average Technical Support Manager Salary

$79,499
Avg. Base Salary (USD)
10%
$51k
MEDIAN
$79k
90%
$123k

The average salary for a Technical Support Manager is $79,499

Base Salary
$51k - $123k
Bonus
$2k - $17k
Profit Sharing
$988 - $15k
Commission
$1k - $15k
Total Pay
$49k - $131k
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What is the Pay by Experience Level for Technical Support Managers?

What Do Technical Support Managers Do?

Technical Support Manager Tasks
  • Perform analyses, create reports, and implement emergency plans.
  • Participate in root cause analysis and communicate findings to customers.
  • Prioritize projects, identify goals, determine budget, and assign staff to reach goals.
  • Oversee daily operations, including schedules, escalations, and reporting.
  • Maintain performance metrics and survey targets for quality service delivery.
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Job Satisfaction for Technical Support Manager

4 out of 5
(308)
Highly Satisfied
62Reviews
Based on 308 responses, the job of Technical Support Manager has received a job satisfaction rating of 4.03 out of 5. On average, Technical Support Managers are highly satisfied with their job.

Gender Breakdown

Male
74.4%
Female
25.1%
Prefer to self-define
0.5%
This data is based on 784 survey responses. Learn more about the gender pay gap.

Common Health Benefits

Medical

90%

Dental

83%

Vision

76%

None

9%