Average Technical Support Manager Salary

$82,064
Avg. Base Salary (USD)
10%
$54k
MEDIAN
$82k
90%
$125k

The average salary for a Technical Support Manager is $82,064

Base Salary
$54k - $125k
Bonus
$2k - $16k
Profit Sharing
$989 - $15k
Commission
$2k - $5k
Total Pay
$52k - $133k
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What is the Pay by Experience Level for Technical Support Managers?

What Do Technical Support Managers Do?

Technical Support Manager Tasks
  • Perform analyses, create reports, and implement emergency plans.
  • Participate in root cause analysis and communicate findings to customers.
  • Prioritize projects, identify goals, determine budget, and assign staff to reach goals.
  • Oversee daily operations, including schedules, escalations, and reporting.
  • Maintain performance metrics and survey targets for quality service delivery.
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How do Technical Support Managers Rate Their Jobs?

4.1 out of 5
(225)
Highly Satisfied
63Reviews
Based on 225 responses, the job of Technical Support Manager has received a job satisfaction rating of 4.05 out of 5. On average, Technical Support Managers are highly satisfied with their job.

FAQs About Technical Support Managers

What is the highest pay for Technical Support Managers?

Our data indicates that the highest pay for a Technical Support Manager is $125k / year

What is the lowest pay for Technical Support Managers?

Our data indicates that the lowest pay for a Technical Support Manager is $54k / year

How can Technical Support Managers increase their salary?

Increasing your pay as a Technical Support Manager is possible in different ways. Change of employer: Consider a career move to a new employer that is willing to pay higher for your skills. Level of Education: Gaining advanced degrees may allow this role to increase their income potential and qualify for promotions. Managing Experience: If you are a Technical Support Manager that oversees more junior Technical Support Managers, this experience can increase the likelihood to earn more.