Average Technical Support Manager with Customer Service Skills Salary in Raleigh, North Carolina

$99,950
Avg. Base Salary (USD)
10%
$70k
MEDIAN
$100k
90%
$130k

The average salary for a Technical Support Manager is $99,950

Base Salary
$70k - $130k
Bonus
$6k - $10k
Profit Sharing
$0 - $20k
Total Pay
$55k - $139k
Is Average Technical Support Manager with Customer Service Skills Salary in Raleigh, North Carolina your job title? Find out what you should be paid
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What Do Technical Support Managers Do?

Technical Support Manager Tasks
  • Perform analyses, create reports, and implement emergency plans.
  • Participate in root cause analysis and communicate findings to customers.
  • Prioritize projects, identify goals, determine budget, and assign staff to reach goals.
  • Oversee daily operations, including schedules, escalations, and reporting.
  • Maintain performance metrics and survey targets for quality service delivery.
Find your market worth – how it works:

Gender Breakdown

Male
62.5%
Female
37.5%
This data is based on 8 survey responses. Learn more about the gender pay gap.

Common Health Benefits

Medical

100%

Dental

100%

Vision

100%