Average Technical Support Manager with Information Technology (IT) Support Skills Salary

$76,709
Avg. Base Salary (USD)
10%
$50k
MEDIAN
$77k
90%
$116k

The average salary for a Technical Support Manager is $76,709

Base Salary
$50k - $116k
Bonus
$1k - $16k
Profit Sharing
$1k - $15k
Commission
$0 - $4k
Total Pay
$49k - $122k
Is Average Technical Support Manager with Information Technology (IT) Support Skills Salary your job title? Find out what you should be paid
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What is the Pay by Experience Level for Technical Support Managers?

What Do Technical Support Managers Do?

Technical Support Manager Tasks
  • Perform analyses, create reports, and implement emergency plans.
  • Participate in root cause analysis and communicate findings to customers.
  • Prioritize projects, identify goals, determine budget, and assign staff to reach goals.
  • Oversee daily operations, including schedules, escalations, and reporting.
  • Maintain performance metrics and survey targets for quality service delivery.
Find your market worth – how it works:

Gender Breakdown

Male
76.9%
Female
22.5%
Prefer to self-define
0.6%
This data is based on 346 survey responses. Learn more about the gender pay gap.

Common Health Benefits

Medical

88%

Dental

80%

Vision

74%

None

10%