Technical Support Manager in San Francisco Salary
How much does a Technical Support Manager make in San Francisco, CA? In San Francisco, a Technical Support Manager takes home approximately $88,000 per year on average. This is 14% above the national average for a Technical Support Manager which is $75,853 annually. Salaries for a Technical Support Manager in San Francisco range from $59,758 per year to $135,741 annually. Total Annual Compensation, which includes salary, bonus, and profit sharing for a Technical Support Manager in San Francisco ranges from $59,758 to $138,875 annually. Job satisfaction is reported as 4 out of 5 stars. In this profession, there is a pretty equal ratio of male and female in San Francisco with men accounting for 50 percent of the population. In San Francisco, a Technical Support Manager often enjoys medical, dental, and vision benefits provided by their employer.
|Salary||$59,758 - $135,741|
|Total Pay (|
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).)
|$59,758 - $138,875|
Job Description for Technical Support Manager
Technical support managers supervise a company's technical support. They must provide their team with strong leadership and direction to increase productivity. Being able to resolve the issues of customers and employees, being able to motivate a team, and being able to identify problems and recommend improvements to technical support processes are vital.Read More...
Strong computer skills, leadership traits, and technical accreditations are a must for technical support managers, as is an ability to troubleshoot problems, think critically, and come up with solutions to a wide array of technological service issues as they arise. Familiarity with software and hardware troubleshooting, service, and repair is a must.
In general, technical support managers must be familiar with technical support industry standards and practices, and they must have worked in technical support roles in the past. (Copyright 2017 PayScale.com)
Technical Support Manager Tasks
- Perform analyses, create reports, and implement emergency plans.
- Participate in root cause analysis and communicate findings to customers.
- Prioritize projects, identify goals, determine budget, and assign staff to reach goals.
- Oversee daily operations, including schedules, escalations, and reporting.
- Maintain performance metrics and survey targets for quality service delivery.
Technical Support Manager Job Listings
Key Stats for Technical Support Manager
Rated 4 out of 5
based on 3 votes.