Technical Support Manager in San Francisco Salary

How much does a Technical Support Manager make in San Francisco, CA? In San Francisco, a Technical Support Manager takes home approximately $88,000 per year on average. This is 14% above the national average for a Technical Support Manager which is $75,853 annually. Salaries for a Technical Support Manager in San Francisco range from $59,758 per year to $135,741 annually. Total Annual Compensation, which includes salary, bonus, and profit sharing for a Technical Support Manager in San Francisco ranges from $59,758 to $138,875 annually. Job satisfaction is reported as 4 out of 5 stars. In this profession, there is a pretty equal ratio of male and female in San Francisco with men accounting for 50 percent of the population. In San Francisco, a Technical Support Manager often enjoys medical, dental, and vision benefits provided by their employer.

$59,758 - $135,741
$60K
$88K
$140K
MEDIAN: $88,000
10%
50%
90%

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$0$138K
Salary $59,758 - $135,741
Bonus $10,000
Profit Sharing $9,350
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$59,758 - $138,875
  • Country: United States
  • Currency: USD
  • Updated: 18 Nov 2017
  • Individuals Reporting: 13

Job Description for Technical Support Manager

Technical support managers supervise a company's technical support. They must provide their team with strong leadership and direction to increase productivity. Being able to resolve the issues of customers and employees, being able to motivate a team, and being able to identify problems and recommend improvements to technical support processes are vital.

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Technical Support Manager Tasks

  • Perform analyses, create reports, and implement emergency plans.
  • Participate in root cause analysis and communicate findings to customers.
  • Prioritize projects, identify goals, determine budget, and assign staff to reach goals.
  • Oversee daily operations, including schedules, escalations, and reporting.
  • Maintain performance metrics and survey targets for quality service delivery.

About San Francisco, California

San Francisco County, California
864,816
Male:
439,752 (50.8%)
Female:
425,064 (49.2%)
San Francisco (SF) (/sæn frənˈsɪskoʊ/), officially the City and County of San Francisco, is the cultural, commercial, and financial center of Northern California and the only consolidated city-county in California. San Francisco is about 46.9 square miles (121 km2) in area. It is located on the north end of the San Francisco Peninsula. It is the smallest county in the state. It has a density of about 18,451 people per square mile (7,124 people per km2), making it the most densely settled large city (population greater than 200,000) in the state of California and the second-most densely populated major city in the United States after New York City. San Francisco is the fourth-most populous city in California, after Los Angeles, San Diego, and San Jose, and the 13th-most populous city in the United States—with a Census-estimated 2015 population of 864,816. The city and its surrounding areas are known as the San...
San Francisco:
$92,094
California:
$64,500
$1,659
San Francisco:
$941,400
California:
$449,100
3.6%

Technical Support Manager Job Listings

Key Stats for Technical Support Manager

Gender

Female
50 %
Male
50 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 3 votes.
1-4 years
38%
5-9 years
8%
10-19 years
46%
20 years or more
8%

Experience Affects Technical Support Manager Salaries

Experienced
▲2%

National Average
$101,000

Mid-Career
▼15%

Entry-Level
▼18%

Skills That Affect Technical Support Manager Salaries

IT Management
▲1%

Information Technology (IT) Support
▼0%

National Average
$101,000

People Management
▼3%

Customer Service
▼7%

Microsoft Office
▼9%

Customer Relationship Management (CRM)
▼13%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 3 votes.

Gender

Female
50 %
Male
50 %

Years of Experience

1-4 years
38%
5-9 years
8%
10-19 years
46%
20 years or more
8%

Common Health Benefits

medical benefits
Medical: 90%
dental benefits
Dental: 80%
vision benefits
Vision: 60%
no benefits
None: 10%