The average hourly pay for a Technical Support Specialist at Apple Computer, Inc is $18.21.
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$13 - $23
$0 - $2,000
$31,524 - $55,953
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Job Description for Technical Support Specialist
A technical support specialist consults with other employees and identifies technology problems; they then propose or collaborate on solutions. In some companies, this position requires the specialist to write programs to improve the efficiency and productivity of the systems already in place. As technology is constantly changing, individuals in this position must be aware of and able to respond to changes in technology. The technical support specialist must be technologically savvy and focused …Read more
Technical Support Specialist Tasks
- Identify problems with information technology system operations and provide potential workarounds.
- Raise information, bug and feature requests to the development team or senior support specialists.
- Provide information systems technical support for routine customer issues.
Popular Employer Salaries for Technical Support Specialist
The top respondents for the job title Technical Support Specialist are from the companies Comcast Cable, Inc., Verizon Wireless and AT&T Inc.. Reported salaries are highest at Verizon Wireless where the average pay is $19.14. Other companies that offer high salaries for this role include AT&T Inc. and Ricoh Corporation, earning around $18.55 and $16.69, respectively. Convergys Corporation pays the lowest at around $12.21. Watch Tv Co. and Comcast Cable, Inc. also pay on the lower end of the scale, paying $14.14 and $15.34, respectively.
Explore the most common career paths for Technical Support Specialist. Thickness and color of lines indicates popularity of movement from one job to the next. Visit our career path planner to research other job paths.
Technical Support Specialist
More common (> 20%)
Somewhat common (8 - 20%)
Less common (< 8%)
Technical Support Specialist Job Listings
Popular Skills for Technical Support Specialist
Avg. Hourly Rate
Skills in Help Desk / Desktop Support (Tier 2) are correlated to pay that is above average. Skills that pay less than market rate include Phone Support, Technical Services, Troubleshooting and Customer Service.
Pay by Experience Level for Technical Support Specialist
An early career Technical Support Specialist with 1-4 years of experience earns an average total compensation (includes tips, bonus, and overtime pay) of $18.14 based on 18 salaries. A mid-career Technical Support Specialist with 5-9 years of experience earns an average total compensation of $18.64 based on 14 salaries. An experienced Technical Support Specialist with 10-19 years of experience earns an average total compensation of $20.22 based on 9 salaries.
Pay Difference by Location
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Years of Experience
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