Average Technical Support Specialist Hourly Pay at Convergys Corporation

Avg. Hourly Rate
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The average hourly pay for a Technical Support Specialist at Convergys Corporation is $12.21.
MEDIAN $12.21
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United States (change)
Hourly Rate
$9 - $14
Total Pay
$18,846 - $34,054

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Job Description for Technical Support Specialist

Technical Support Specialist Tasks
  • Identify problems with information technology system operations and provide potential workarounds.
  • Raise information, bug and feature requests to the development team or senior support specialists.
  • Provide information systems technical support for routine customer issues.
The top respondents for the job title Technical Support Specialist are from the companies Apple Computer, Inc, Comcast Cable, Inc. and Verizon Wireless. Reported salaries are highest at Verizon Wireless where the average pay is $19.14. Other companies that offer high salaries for this role include AT&T Inc. and Apple Computer, Inc, earning around $18.55 and $18.21, respectively. Watch Tv Co. pays the lowest at around $14.14. Comcast Cable, Inc. and Asurion Insurance Services, Inc also pay on the lower end of the scale, paying $15.34 and $16.26, respectively.

Career Paths

Explore the most common career paths for Technical Support Specialist. Thickness and color of lines indicates popularity of movement from one job to the next. Visit our career path planner to research other job paths.
Technical Support Specialist
Systems Administrator
Technical Support Manager
Software Engineer
More common (> 20%)
Somewhat common (8 - 20%)
Less common (< 8%)

Technical Support Specialist Job Listings

Popular Skills for Technical Support Specialist

Skills in Help Desk / Desktop Support (Tier 1) and Technical Services are correlated to pay that is above average. Skills that pay less than market rate include Electronic Troubleshooting, Phone Support and Customer Service.

Years of Experience

This data is based on 11 survey responses.
Early Career