Average Technical Support Specialist Hourly Pay in Charlotte, North Carolina

$18.16
Avg. Hourly RateShow Salary
$1,965
Bonus
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The average hourly pay for a Technical Support Specialist in Charlotte, North Carolina is $18.16.
10%
$14.22
10%
$18.16
50%
$26.69
90%
90%
MEDIAN $18.16
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United States (change)
Hourly Rate
$14 - $27
Bonus
$1,000 - $2,023
Total Pay
$30,891 - $61,959

Your Market Worth Over Time

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Job Description for Technical Support Specialist

Technical Support Specialist Tasks
  • Identify problems with information technology system operations and provide potential workarounds.
  • Raise information, bug and feature requests to the development team or senior support specialists.
  • Provide information systems technical support for routine customer issues.

Career Paths

Explore the most common career paths for Technical Support Specialist. Thickness and color of lines indicates popularity of movement from one job to the next. Visit our career path planner to research other job paths.
Technical Support Specialist
Systems Administrator
Technical Support Manager
Software Engineer
More common (> 20%)
Somewhat common (8 - 20%)
Less common (< 8%)

Technical Support Specialist Job Listings

Popular Skills for Technical Support Specialist

Skills in Customer Service, Troubleshooting, Technical Services and Phone Support are correlated to pay that is above average. Skills that pay less than market rate include Information Technology (IT) Support.

Pay by Experience Level for Technical Support Specialist

An early career Technical Support Specialist with 1-4 years of experience earns an average total compensation (includes tips, bonus, and overtime pay) of $17.38 based on 22 salaries. A mid-career Technical Support Specialist with 5-9 years of experience earns an average total compensation of $18.93 based on 12 salaries. An experienced Technical Support Specialist with 10-19 years of experience earns an average total compensation of $17.83 based on 12 salaries.
Employees with Technical Support Specialist in their job title in New York, New York earn an average of 22.1% more than the national average. These job titles also find higher than average salaries in Chicago, Illinois (22.1% more) and Seattle, Washington (12.2% more). The lowest salaries can be found in Atlanta, Georgia (4.5% less).

Years of Experience

This data is based on 46 survey responses.
Early Career
47.8%
Mid Career
26.1%
Experienced
26.1%