Average Technical Support Specialist with Help Desk / Desktop Support (Tier 1) Skills Salary in Charlotte, North Carolina

$34,000
Avg. SalaryShow Hourly Rate
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The average salary for a Technical Support Specialist with Help Desk / Desktop Support (Tier 1) skills in Charlotte, North Carolina is $34,000.
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$0 - $34k
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$29k - $38k

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Job Description for Technical Support Specialist

Technical Support Specialist Tasks
  • Identify problems with information technology system operations and provide potential workarounds.
  • Raise information, bug and feature requests to the development team or senior support specialists.
  • Provide information systems technical support for routine customer issues.

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Popular Skills for Technical Support Specialist

Skills in Customer Service, Troubleshooting, Technical Services, Phone Support and Electronic Troubleshooting are correlated to pay that is above average.
Employees with Technical Support Specialist in their job title in New York, New York earn an average of 68.8% more than the national average. These job titles also find higher than average salaries in Philadelphia, Pennsylvania (52.9% more) and Seattle, Washington (51.0% more).