Average Early-Career Technical Support Specialist with Phone Support Skills Hourly Pay in Austin, Texas

$17.06
Avg. Hourly RateShow Salary
$1,000
Bonus
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The average hourly pay for an Early-Career Technical Support Specialist with Phone Support skills in Austin, Texas is $17.06.
25%
$16.01
MEDIAN
$17.06
75%
$18.51
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United States (change)
Hourly Rate
$16 - $19
Bonus
$375 - $2,400
Total Pay
$32,948 - $46,238
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Job Description for Technical Support Specialist

Technical Support Specialist Tasks
  • Identify problems with information technology system operations and provide potential workarounds.
  • Raise information, bug and feature requests to the development team or senior support specialists.
  • Provide information systems technical support for routine customer issues.

Technical Support Specialist Job Listings

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Popular Skills for Technical Support Specialist

Skills in Customer Service, Troubleshooting, Information Technology (IT) Support, Help Desk / Desktop Support (Tier 2) and Technical Services are correlated to pay that is above average.
Employees with Technical Support Specialist in their job title in Indianapolis, Indiana earn an average of 34.9% more than the national average. These job titles also find higher than average salaries in New York, New York (19.3% more) and Minneapolis, Minnesota (17.2% more). The lowest salaries can be found in Phoenix, Arizona (11.9% less), Orlando, Florida (8.4% less) and Chicago, Illinois (6.6% less).

Years of Experience

This data is based on 6 survey responses.
Mid Career
100.0%