Avg. Base Hourly Rate (USD)
The average hourly pay for a Technical Support Specialist is $21.05
What is the Pay by Experience Level for Technical Support Specialists?
An early career Technical Support Specialist with 1-4 years of experience earns an average total compensation (includes tips, bonus, and overtime pay) of $17.08 based on 19 salaries. A mid-career Technical Support Specialist with 5-9 years of experience earns an average total compensation of $23.51 based on 8 salaries. An …Read more
What Do Technical Support Specialists Do?
A technical support specialist consults with other employees and identifies technology problems; they then propose or collaborate on solutions. In some companies, this position requires the specialist to write programs to improve the efficiency and productivity of the systems already in place. As technology is constantly changing, individuals in this position must be aware of and able to respond to changes in technology. The technical support specialist must be technologically savvy and focused …Read more
- Identify problems with information technology system operations and provide potential workarounds.
- Raise information, bug and feature requests to the development team or senior support specialists.
- Provide information systems technical support for routine customer issues.