The average hourly pay for a Technical Support Specialist with Customer Service skills in Nashville, Tennessee is $17.07.
Is Technical Support Specialist your job title? Find out what you should be paid
Use our tool to get a personalized report on your market worth.
$13 - $29
$992 - $4,717
$29,539 - $66,552
Your Market Worth Over Time
How has your pay changed over time for your market? Find out by taking our salary quiz.
Job Description for Technical Support Specialist
A technical support specialist consults with other employees and identifies technology problems; they then propose or collaborate on solutions. In some companies, this position requires the specialist to write programs to improve the efficiency and productivity of the systems already in place. As technology is constantly changing, individuals in this position must be aware of and able to respond to changes in technology. The technical support specialist must be technologically savvy and focused …Read more
Technical Support Specialist Tasks
- Provide information systems technical support for routine customer issues.
- Raise information, bug and feature requests to the development team or senior support specialists.
- Identify problems with information technology system operations and provide potential workarounds.
Technical Support Specialist Job Listings
Search for more jobs
Popular Skills for Technical Support Specialist
Avg. Hourly Rate
Skills in Troubleshooting, Help Desk / Desktop Support (Tier 2) and Phone Support are correlated to pay that is above average. Skills that pay less than market rate include Information Technology (IT) Support and Technical Services.
Pay by Experience Level for Technical Support Specialist
An early career Technical Support Specialist with 1-4 years of experience earns an average total compensation (includes tips, bonus, and overtime pay) of $16.42 based on 13 salaries. A mid-career Technical Support Specialist with 5-9 years of experience earns an average total compensation of $20.75 based on 6 salaries.
Pay Difference by Location
Learn more about cost of living by city.
Employees with Technical Support Specialist in their job title in San Francisco, California earn an average of 40.6% more than the national average. These job titles also find higher than average salaries in New York, New York (22.0% more) and Seattle, Washington (20.7% more).
Years of Experience
This data is based on 19 survey responses.
Related Job Salaries
$28k - $55k
$46k - $116k
$28k - $58k
$41k - $102k
$52k - $108k
$33k - $68k
$54k - $118k
$52k - $107k
$41k - $97k
$40k - $82k