Technical Support Specialist in Columbus, Ohio Salary

How much does a Technical Support Specialist make in Columbus, OH? In Columbus, a Technical Support Specialist earns around $43,750 annually on average. This is 13% below the national average for a Technical Support Specialist which is $49,360 per year. Salaries for a Technical Support Specialist in Columbus range from $35,976 per year to $49,120 annually. Total Annual Pay, which includes salary, bonus, and overtime for a Technical Support Specialist in Columbus ranges from $35,000 to $59,184 annually. Job satisfaction is reported as 4 out of 5 stars. Men make up a majority of the Technical Support Specialist workforce in Columbus among those reporting — 83 percent to be exact. In Columbus, a Technical Support Specialist often enjoys medical, dental, and vision benefits provided by their employer.

$35,976 - $49,120
$44K
MEDIAN: $43,750
50%

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$18.67 - $20.85
$20
MEDIAN: $20.00
50%

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$0$59K
Salary $43,750
Bonus $2,000
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$35,000 - $59,184
  • Country: United States
  • Currency: USD
  • Updated: 16 Nov 2017
  • Individuals Reporting: 8
Hourly Data $0$31
Hourly Rate $20.00
Overtime $29.99
Annual Data $0$59K
Bonus $2,000
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$35,000 - $59,184
  • Country: United States
  • Currency: USD
  • Updated: 16 Nov 2017
  • Individuals Reporting: 6

Job Description for Technical Support Specialist

A technical support specialist consults with other employees and identifies technology problems; they then propose or collaborate on solutions. In some companies, this position requires the specialist to write programs to improve the efficiency and productivity of the systems already in place. As technology is constantly changing, individuals in this position must be aware of and able to respond to changes in technology. The technical support specialist must be technologically savvy and focused on finding solutions to issues with media technology and information integration. Often, the position is located within a computer lab or sometimes a classroom. If the position is within a school, an understanding of educational technology is a must.

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Technical Support Specialist Tasks

  • Identify problems with information technology system operations and provide potential workarounds.
  • Raise information, bug and feature requests to the development team or senior support specialists.
  • Provide information systems technical support for routine customer issues.

About Columbus, Ohio

Franklin County, Ohio
849,067
Male:
413,981 (48.8%)
Female:
435,086 (51.2%)
Columbus (/kəˈlʌmbəs/; kə-LUM-bəs) is the capital and largest city of the U.S. state of Ohio. It is the 15th largest city in the United States, with a population of 850,106 (2015 estimate). It is the core city of the Columbus, OH Metropolitan Statistical Area (MSA), which encompasses a ten county area. It is Ohio's third largest metropolitan area, behind Cleveland and Cincinnati. Under the Combined Statistical Area (CSA) model, the Columbus, OH Metropolitan Statistical Area was the 25th largest in the United States. According to the U.S. Census Bureau, the Columbus-Marion-Zanesville, OH Combined Statistical Area (which also includes Marion, Chillicothe, and Mount Vernon) has a population of 2,424,831, making it the second largest metropolitan area in Ohio behind Cleveland. It is also the fourth most populous state capital in the United States, and the third largest city in the Midwestern United States. Columbus is the county seat of Franklin County. The city...
Columbus:
$47,401
Ohio:
$51,075
$871
Columbus:
$137,100
Ohio:
$136,400
4.6%

Technical Support Specialist Job Listings

Key Stats for Technical Support Specialist

Gender

Female
17 %
Male
83 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 4 votes.
Less than 1 year
7%
1-4 years
79%
5-9 years
14%

Experience Affects Technical Support Specialist Salaries

National Average
$44,000

Entry-Level
▼2%

Mid-Career
▼5%

Skills That Affect Technical Support Specialist Salaries

Customer Service
▲6%

National Average
$44,000

Help Desk / Desktop Support (Tier 2)
▼3%

Information Technology (IT) Support
▼9%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 4 votes.

Gender

Female
17 %
Male
83 %

Years of Experience

Less than 1 year
7%
1-4 years
79%
5-9 years
14%

Common Health Benefits

medical benefits
Medical: 69%
dental benefits
Dental: 69%
vision benefits
Vision: 69%
no benefits
None: 31%