Average Technical Support Specialist Salary in Cleveland, Ohio

$43,784
Avg. SalaryShow Hourly Rate
$4,500
Bonus
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The average salary for a Technical Support Specialist in Cleveland, Ohio is $43,784.
10%
$31k
10%
$44k
50%
$71k
90%
90%
MEDIAN $43,784
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United States (change)
Salary
$31k - $71k
Bonus
$250 - $5k
Total Pay
$29k - $71k

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Job Description for Technical Support Specialist

Technical Support Specialist Tasks
  • Identify problems with information technology system operations and provide potential workarounds.
  • Raise information, bug and feature requests to the development team or senior support specialists.
  • Provide information systems technical support for routine customer issues.

Career Paths

Explore the most common career paths for Technical Support Specialist. Thickness and color of lines indicates popularity of movement from one job to the next. Visit our career path planner to research other job paths.
Technical Support Specialist
Systems Administrator
Technical Support Manager
Software Engineer
More common (> 20%)
Somewhat common (8 - 20%)
Less common (< 8%)

Technical Support Specialist Job Listings

Popular Skills for Technical Support Specialist

Skills in Troubleshooting, Information Technology (IT) Support and Technical Services are correlated to pay that is above average. Skills that pay less than market rate include Customer Service and Help Desk / Desktop Support (Tier 2).

Pay by Experience Level for Technical Support Specialist

An early career Technical Support Specialist with 1-4 years of experience earns an average total compensation (includes tips, bonus, and overtime pay) of $43,946 based on 18 salaries. A mid-career Technical Support Specialist with 5-9 years of experience earns an average total compensation of $38,856 based on 7 salaries. An experienced Technical Support Specialist with 10-19 years of experience earns an average total compensation of $61,500 based on 7 salaries.
Employees with Technical Support Specialist in their job title in New York, New York earn an average of 36.5% more than the national average. These job titles also find higher than average salaries in Houston, Texas (32.9% more) and Dallas, Texas (22.5% more).

Years of Experience

This data is based on 32 survey responses.
Early Career
56.3%
Mid Career
21.9%
Experienced
21.9%