Average Technical Support Specialist with Phone Support Skills Salary in Philadelphia, Pennsylvania

$55,000
Avg. Salary
$1,000
Bonus
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The average salary for a Technical Support Specialist with Phone Support skills in Philadelphia, Pennsylvania is $55,000.
25%
$37k
MEDIAN
$55k
75%
$62k
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United States (change)
Salary
$37k - $62k
Bonus
$0 - $1k
Total Pay
$37k - $64k

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Job Description for Technical Support Specialist

Technical Support Specialist Tasks
  • Identify problems with information technology system operations and provide potential workarounds.
  • Raise information, bug and feature requests to the development team or senior support specialists.
  • Provide information systems technical support for routine customer issues.

Technical Support Specialist Job Listings

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Popular Skills for Technical Support Specialist

Skills in Information Technology (IT) Support are correlated to pay that is above average. Skills that pay less than market rate include Help Desk / Desktop Support (Tier 1), Customer Service and Troubleshooting.
Employees with Technical Support Specialist in their job title in Dallas, Texas earn an average of 19.3% more than the national average. These job titles also find higher than average salaries in New York, New York (14.5% more). The lowest salaries can be found in Austin, Texas (30.6% less), Los Angeles, California (23.6% less) and Chicago, Illinois (22.4% less).