Average Technical Support Specialist with Troubleshooting Skills Salary in Philadelphia, Pennsylvania

$52,000
Avg. SalaryShow Hourly Rate
$1,300
Bonus
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The average salary for a Technical Support Specialist with Troubleshooting skills in Philadelphia, Pennsylvania is $52,000.
10%
$34k
MEDIAN
$52k
90%
$72k
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United States (change)
Salary
$34k - $72k
Bonus
$610 - $2k
Total Pay
$32k - $71k

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Job Description for Technical Support Specialist

Technical Support Specialist Tasks
  • Identify problems with information technology system operations and provide potential workarounds.
  • Raise information, bug and feature requests to the development team or senior support specialists.
  • Provide information systems technical support for routine customer issues.

Technical Support Specialist Job Listings

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Popular Skills for Technical Support Specialist

Skills in Technical Services, Information Technology (IT) Support and Help Desk / Desktop Support (Tier 2) are correlated to pay that is above average.

Pay by Experience Level for Technical Support Specialist

An early career Technical Support Specialist with 1-4 years of experience earns an average total compensation (includes tips, bonus, and overtime pay) of $45,750 based on 10 salaries. A mid-career Technical Support Specialist with 5-9 years of experience earns an average total compensation of $52,000 based on 5 salaries. An experienced Technical Support Specialist with 10-19 years of experience earns an average total compensation of $59,000 based on 5 salaries.
Employees with Technical Support Specialist in their job title in Dallas, Texas earn an average of 20.9% more than the national average. These job titles also find higher than average salaries in New York, New York (15.1% more) and San Diego, California (0.4% more). The lowest salaries can be found in Austin, Texas (14.9% less), Chicago, Illinois (7.4% less) and Atlanta, Georgia (5.7% less).

Years of Experience

This data is based on 20 survey responses.
Early Career
50.0%
Mid Career
25.0%
Experienced
25.0%