Average Experienced Technical Support Specialist with Help Desk / Desktop Support (Tier 2) Skills Salary in Seattle, Washington

$51,315
Avg. SalaryShow Hourly Rate
$2,750
Bonus
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The average salary for an Experienced Technical Support Specialist with Help Desk / Desktop Support (Tier 2) skills in Seattle, Washington is $51,315.
25%
$47k
MEDIAN
$51k
75%
$72k
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United States (change)
Salary
$47k - $72k
Bonus
$0 - $3k
Total Pay
$34k - $83k

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Job Description for Technical Support Specialist

Technical Support Specialist Tasks
  • Identify problems with information technology system operations and provide potential workarounds.
  • Raise information, bug and feature requests to the development team or senior support specialists.
  • Provide information systems technical support for routine customer issues.

Technical Support Specialist Job Listings

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Popular Skills for Technical Support Specialist

Skills in Customer Service and Help Desk / Desktop Support are correlated to pay that is above average. Skills that pay less than market rate include Information Technology (IT) Support and Troubleshooting.

Pay by Experience Level for Technical Support Specialist

An early career Technical Support Specialist with 1-4 years of experience earns an average total compensation (includes tips, bonus, and overtime pay) of $49,943 based on 20 salaries. A mid-career Technical Support Specialist with 5-9 years of experience earns an average total compensation of $50,587 based on 6 salaries.

Pay Difference by Location

Learn more about cost of living by city.
Employees with Technical Support Specialist in their job title in New York, New York earn an average of 32.5% more than the national average. These job titles also find higher than average salaries in Denver, Colorado (14.3% more) and Dallas, Texas (4.2% more). The lowest salaries can be found in San Antonio, Texas (4.1% less).

Years of Experience

This data is based on 26 survey responses.
Early Career
76.9%
Mid Career
23.1%