Average Technical Support Specialist with Help Desk / Desktop Support (Tier 2) Skills Salary in Seattle, Washington

$50,472
Avg. SalaryShow Hourly Rate
$3,500
Bonus
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The average salary for a Technical Support Specialist with Help Desk / Desktop Support (Tier 2) skills in Seattle, Washington is $50,472.
10%
$39k
MEDIAN
$50k
90%
$72k
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United States (change)
Salary
$39k - $72k
Bonus
$3k - $5k
Total Pay
$36k - $71k

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Job Description for Technical Support Specialist

Technical Support Specialist Tasks
  • Identify problems with information technology system operations and provide potential workarounds.
  • Raise information, bug and feature requests to the development team or senior support specialists.
  • Provide information systems technical support for routine customer issues.

Technical Support Specialist Job Listings

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Popular Skills for Technical Support Specialist

Skills in Troubleshooting, Technical Services and Help Desk / Desktop Support are correlated to pay that is above average. Skills that pay less than market rate include Information Technology (IT) Support and Customer Service.

Pay by Experience Level for Technical Support Specialist

An early career Technical Support Specialist with 1-4 years of experience earns an average total compensation (includes tips, bonus, and overtime pay) of $49,922 based on 19 salaries. A mid-career Technical Support Specialist with 5-9 years of experience earns an average total compensation of $50,587 based on 6 salaries. An experienced Technical Support Specialist with 10-19 years of experience earns an average total compensation of $51,315 based on 15 salaries.
Employees with Technical Support Specialist in their job title in San Francisco, California earn an average of 21.8% more than the national average. These job titles also find higher than average salaries in Denver, Colorado (16.8% more) and New York, New York (16.6% more). The lowest salaries can be found in Phoenix, Arizona (26.8% less) and Austin, Texas (13.9% less).

Years of Experience

This data is based on 40 survey responses.
Early Career
47.5%
Mid Career
15.0%
Experienced
37.5%