The average salary for an Early-Career Technical Support Specialist with Help Desk / Desktop Support (Tier 2) skills in San Francisco, California is $58,958.
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Job Description for Technical Support Specialist
A technical support specialist consults with other employees and identifies technology problems; they then propose or collaborate on solutions. In some companies, this position requires the specialist to write programs to improve the efficiency and productivity of the systems already in place. As technology is constantly changing, individuals in this position must be aware of and able to respond to changes in technology. The technical support specialist must be technologically savvy and focused …Read more
Technical Support Specialist Tasks
- Identify problems with information technology system operations and provide potential workarounds.
- Raise information, bug and feature requests to the development team or senior support specialists.
- Provide information systems technical support for routine customer issues.
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Popular Skills for Technical Support Specialist
Skills in Customer Service, Troubleshooting, Technical Services and Phone Support are correlated to pay that is above average. Skills that pay less than market rate include Microsoft Office.
Pay Difference by Location
Learn more about cost of living by city.
Employees with .NET Software Developer / Programmer in these locations earn less than the national average. The lowest salaries can be found in Phoenix, Arizona (37.3% less), Austin, Texas (28.8% less) and Atlanta, Georgia (22.4% less).
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