Average Technical Support Specialist Salary in Madison, Wisconsin

$67,904
Avg. SalaryShow Hourly Rate
$1,014
Bonus
$1,050
Profit Sharing
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The average salary for a Technical Support Specialist in Madison, Wisconsin is $67,904.
10%
$38k
10%
$68k
50%
$99k
90%
90%
MEDIAN $67,904
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United States (change)
Salary
$38k - $99k
Bonus
$0 - $11k
Profit Sharing
$0 - $1k
Total Pay
$38k - $81k

Your Market Worth Over Time

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Job Description for Technical Support Specialist

Technical Support Specialist Tasks
  • Identify problems with information technology system operations and provide potential workarounds.
  • Raise information, bug and feature requests to the development team or senior support specialists.
  • Provide information systems technical support for routine customer issues.

Popular Employer Salaries for Technical Support Specialist

$70k

Career Paths

Explore the most common career paths for Technical Support Specialist. Thickness and color of lines indicates popularity of movement from one job to the next. Visit our career path planner to research other job paths.
Technical Support Specialist
Systems Administrator
Technical Support Manager
Software Engineer
More common (> 20%)
Somewhat common (8 - 20%)
Less common (< 8%)

Technical Support Specialist Job Listings

Popular Skills for Technical Support Specialist

Skills in Customer Service, Troubleshooting, Technical Services and Electronic Troubleshooting are correlated to pay that is above average. Skills that pay less than market rate include Help Desk / Desktop Support (Tier 2).

Pay by Experience Level for Technical Support Specialist

An early career Technical Support Specialist with 1-4 years of experience earns an average total compensation (includes tips, bonus, and overtime pay) of $60,000 based on 18 salaries. A mid-career Technical Support Specialist with 5-9 years of experience earns an average total compensation of $60,482 based on 10 salaries.
Employees with .NET Software Developer / Programmer in these locations earn less than the national average. The lowest salaries can be found in Austin, Texas (33.6% less), Chicago, Illinois (26.2% less) and Atlanta, Georgia (26.2% less).

Years of Experience

This data is based on 28 survey responses.
Early Career
64.3%
Mid Career
35.7%