The average salary for a Technical Support Specialist with Phone Support skills in Madison, Wisconsin is $56,750.
Is Technical Support Specialist your job title? Find out what you should be paid
Use our tool to get a personalized report on your market worth.What's this?
$0 - $57k
$0 - $2k
$33k - $78k
Your Market Worth Over Time
How has your pay changed over time for your market? Find out by taking our salary quiz.
Job Description for Technical Support Specialist
A technical support specialist consults with other employees and identifies technology problems; they then propose or collaborate on solutions. In some companies, this position requires the specialist to write programs to improve the efficiency and productivity of the systems already in place. As technology is constantly changing, individuals in this position must be aware of and able to respond to changes in technology. The technical support specialist must be technologically savvy and focused …Read more
Technical Support Specialist Tasks
- Identify problems with information technology system operations and provide potential workarounds.
- Raise information, bug and feature requests to the development team or senior support specialists.
- Provide information systems technical support for routine customer issues.
Technical Support Specialist Job Listings
Search for more jobs
Popular Skills for Technical Support Specialist
Skills in Customer Service, Troubleshooting, Technical Services, Electronic Troubleshooting and Help Desk / Desktop Support (Tier 2) are correlated to pay that is above average.
Pay Difference by Location
Learn more about cost of living by city.
Employees with Technical Support Specialist in their job title in Dallas, Texas earn an average of 15.7% more than the national average. These job titles also find higher than average salaries in New York, New York (11.0% more). The lowest salaries can be found in Austin, Texas (32.7% less), Los Angeles, California (26.0% less) and Chicago, Illinois (24.8% less).
Related Job Salaries
$28k - $55k
$48k - $111k
$28k - $53k
$41k - $102k
$53k - $98k
$33k - $68k
$60k - $125k
$51k - $97k
$44k - $87k
$42k - $84k