The average salary for an Early-Career Technical Support Specialist with Troubleshooting skills in Cleveland, Ohio is $49,303.
Technical Support Specialist by
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What Do Technical Support Specialists Do?
A technical support specialist consults with other employees and identifies technology problems; they then propose or collaborate on solutions. In some companies, this position requires the specialist to write programs to improve the efficiency and productivity of the systems already in place. As technology is constantly changing, individuals in this position must be aware of and able to respond to changes in technology. The technical support specialist must be technologically savvy and focused …Read more
Technical Support Specialist Tasks
- Identify problems with information technology system operations and provide potential workarounds.
- Raise information, bug and feature requests to the development team or senior support specialists.
- Provide information systems technical support for routine customer issues.
Technical Support Specialist Job Listings
What Are Popular Skills for Technical Support Specialists?
Skills that pay less than market rate include Help Desk / Desktop Support (Tier 1), Technical Services, Information Technology (IT) Support, Help Desk / Desktop Support (Tier 2) and Customer Service.
Pay Difference by Location
Employees with Technical Support Specialist in their job title in New York, New York earn an average of 10.5% more than the national average. These job titles also find higher than average salaries in San Diego, California (3.2% more) and Seattle, Washington (2.6% more). The lowest salaries can be found in Dallas, Texas (23.4% less), Austin, Texas (9.6% less) and Chicago, Illinois (4.4% less).
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