Average Early-Career Technical Support Specialist with Help Desk / Desktop Support (Tier 2) Skills Salary in Cleveland, Ohio

$40,418
Avg. Salary
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The average salary for an Early-Career Technical Support Specialist with Help Desk / Desktop Support (Tier 2) skills in Cleveland, Ohio is $40,418.
25%
$35k
MEDIAN
$40k
75%
$50k
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United States (change)
Salary
$35k - $50k
Total Pay
$35k - $55k
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Job Description for Technical Support Specialist

Technical Support Specialist Tasks
  • Identify problems with information technology system operations and provide potential workarounds.
  • Raise information, bug and feature requests to the development team or senior support specialists.
  • Provide information systems technical support for routine customer issues.

Technical Support Specialist Job Listings

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Popular Skills for Technical Support Specialist

Skills in Technical Services and Troubleshooting are correlated to pay that is above average. Skills that pay less than market rate include Help Desk / Desktop Support (Tier 1), Information Technology (IT) Support and Customer Service.
Employees with Technical Support Specialist in their job title in San Francisco, California earn an average of 45.9% more than the national average. These job titles also find higher than average salaries in New York, New York (43.1% more) and Chicago, Illinois (27.5% more). The lowest salaries can be found in Phoenix, Arizona (8.6% less).