Average Technical Support Specialist with Customer Service Skills Salary in Raleigh, North Carolina

$51,923
Avg. SalaryShow Hourly Rate
$2,000
Bonus
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The average salary for a Technical Support Specialist with Customer Service skills in Raleigh, North Carolina is $51,923.
25%
$41k
MEDIAN
$52k
75%
$69k
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United States (change)
Salary
$41k - $69k
Bonus
$1k - $3k
Total Pay
$24k - $76k

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Job Description for Technical Support Specialist

Technical Support Specialist Tasks
  • Provide information systems technical support for routine customer issues.
  • Raise information, bug and feature requests to the development team or senior support specialists.
  • Identify problems with information technology system operations and provide potential workarounds.

Technical Support Specialist Job Listings

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Popular Skills for Technical Support Specialist

Skills in Technical Services and Computer Hardware Technician are correlated to pay that is above average. Skills that pay less than market rate include Help Desk / Desktop Support (Tier 2), Information Technology (IT) Support and Troubleshooting.
Employees with Technical Support Specialist in their job title in San Francisco, California earn an average of 20.8% more than the national average. These job titles also find higher than average salaries in New York, New York (7.1% more) and Los Angeles, California (2.2% more). The lowest salaries can be found in San Diego, California (14.6% less), Austin, Texas (11.1% less) and Chicago, Illinois (7.5% less).

Years of Experience

This data is based on 6 survey responses.
Early Career
100.0%