Average Technical Support Specialist with Help Desk / Desktop Support (Tier 2) Skills Salary in Houston, Texas

$49,495
Avg. SalaryShow Hourly Rate
$3,750
Bonus
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The average salary for a Technical Support Specialist with Help Desk / Desktop Support (Tier 2) skills in Houston, Texas is $49,495.
25%
$45k
MEDIAN
$49k
75%
$67k
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United States (change)
Salary
$45k - $67k
Bonus
$0 - $4k
Total Pay
$35k - $83k

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Job Description for Technical Support Specialist

Technical Support Specialist Tasks
  • Provide information systems technical support for routine customer issues.
  • Raise information, bug and feature requests to the development team or senior support specialists.
  • Identify problems with information technology system operations and provide potential workarounds.

Technical Support Specialist Job Listings

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Popular Skills for Technical Support Specialist

Skills in Troubleshooting, Technical Services and Phone Support are correlated to pay that is above average. Skills that pay less than market rate include Help Desk / Desktop Support and Customer Service.

Pay by Experience Level for Technical Support Specialist

An early career Technical Support Specialist with 1-4 years of experience earns an average total compensation (includes tips, bonus, and overtime pay) of $55,000 based on 7 salaries. A mid-career Technical Support Specialist with 5-9 years of experience earns an average total compensation of $46,016 based on 5 salaries.
Employees with Technical Support Specialist in their job title in San Francisco, California earn an average of 24.2% more than the national average. These job titles also find higher than average salaries in Denver, Colorado (19.1% more) and New York, New York (18.9% more). The lowest salaries can be found in Austin, Texas (12.2% less).

Years of Experience

This data is based on 12 survey responses.
Early Career
58.3%
Mid Career
41.7%