Average Technical Support Specialist with Help Desk / Desktop Support (Tier 2) Skills Salary in Cincinnati, Ohio

$49,291
Avg. SalaryShow Hourly Rate
$1,500
Bonus
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The average salary for a Technical Support Specialist with Help Desk / Desktop Support (Tier 2) skills in Cincinnati, Ohio is $49,291.
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United States (change)
Salary
$0 - $49k
Bonus
$0 - $2k
Total Pay
$42k - $53k
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Job Description for Technical Support Specialist

Technical Support Specialist Tasks
  • Identify problems with information technology system operations and provide potential workarounds.
  • Raise information, bug and feature requests to the development team or senior support specialists.
  • Provide information systems technical support for routine customer issues.

Technical Support Specialist Job Listings

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Popular Skills for Technical Support Specialist

Skills in Customer Service, Technical Services and Information Technology (IT) Support are correlated to pay that is above average. Skills that pay less than market rate include Phone Support and Troubleshooting.
Employees with Technical Support Specialist in their job title in Denver, Colorado earn an average of 19.6% more than the national average. These job titles also find higher than average salaries in New York, New York (17.6% more) and Chicago, Illinois (6.2% more). The lowest salaries can be found in Phoenix, Arizona (25.0% less) and Austin, Texas (14.8% less).

Years of Experience

This data is based on 5 survey responses.
Experienced
100.0%