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Average Technical Support Specialist Salary in Atlanta, Georgia

$50,905
Avg. SalaryShow Hourly Rate
$2,750
Bonus
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The average salary for a Technical Support Specialist in Atlanta, Georgia is $50,905.
10%
$37k
MEDIAN
$51k
90%
$76k
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Salary
$37k - $76k
Bonus
$979 - $11k
Total Pay
$31k - $75k
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What Do Technical Support Specialists Do?

Technical Support Specialist Tasks
  • Identify problems with information technology system operations and provide potential workarounds.
  • Raise information, bug and feature requests to the development team or senior support specialists.
  • Provide information systems technical support for routine customer issues.

Career Paths

Explore the most common career paths for Technical Support Specialist. Thickness and color of lines indicates popularity of movement from one job to the next. Visit our career path planner to research other job paths.
Technical Support Specialist
More common (> 20%)
Somewhat common (8 - 20%)
Less common (< 8%)

Technical Support Specialist Job Listings

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What Are Popular Skills for Technical Support Specialists?

Skills in Phone Support are correlated to pay that is above average. Skills that pay less than market rate include Help Desk / Desktop Support (Tier 2), Technical Services, Troubleshooting and Customer Service.

What is the Pay by Experience Level for Technical Support Specialists?

An entry-level Technical Support Specialist with less than 1 year experience can expect to earn an average total compensation (includes tips, bonus, and overtime pay) of $55,000 based on 5 salaries. An early career Technical Support Specialist with 1-4 years of experience earns an average total compensation of $44,770 based on 36 salaries. A mid-career Technical Support Specialist with 5-9 years of experience earns an average total compensation of $51,447 based on 22 salaries. An experienced Technical Support Specialist with 10-19 years of experience earns an average total compensation of $58,146 based on 21 salaries. In their late career (20 years and higher), employees earn an average total compensation of $80,000.
Employees with Technical Support Specialist in their job title in New York, New York earn an average of 19.3% more than the national average. These job titles also find higher than average salaries in Houston, Texas (14.3% more) and Denver, Colorado (8.6% more). The lowest salaries can be found in Austin, Texas (11.8% less).

Years of Experience

This data is based on 92 survey responses.
Entry Level
5.4%
Early Career
39.1%
Mid Career
23.9%
Experienced
22.8%
Late Career
8.7%