Average Technical Support Specialist Salary in Atlanta, Georgia

$50,131
Avg. SalaryShow Hourly Rate
$2,449
Bonus
$400
Profit Sharing
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The average salary for a Technical Support Specialist in Atlanta, Georgia is $50,131.
10%
$37k
10%
$50k
50%
$76k
90%
90%
MEDIAN $50,131
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United States (change)
Salary
$37k - $76k
Bonus
$1k - $11k
Profit Sharing
$0 - $400
Total Pay
$30k - $73k

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Job Description for Technical Support Specialist

Technical Support Specialist Tasks
  • Identify problems with information technology system operations and provide potential workarounds.
  • Raise information, bug and feature requests to the development team or senior support specialists.
  • Provide information systems technical support for routine customer issues.

Technical Support Specialist Job Listings

Popular Skills for Technical Support Specialist

Skills that pay less than market rate include Information Technology (IT) Support, Help Desk / Desktop Support (Tier 2), Technical Services, Troubleshooting and Customer Service.

Pay by Experience Level for Technical Support Specialist

An entry-level Technical Support Specialist with less than 1 year experience can expect to earn an average total compensation (includes tips, bonus, and overtime pay) of $42,513 based on 20 salaries. An early career Technical Support Specialist with 1-4 years of experience earns an average total compensation of $44,245 based on 52 salaries. A mid-career Technical Support Specialist with 5-9 years of experience earns an average total compensation of $51,711 based on 27 salaries. An experienced Technical Support Specialist with 10-19 years of experience earns an average total compensation of $57,081 based on 17 salaries. In their late career (20 years and higher), employees earn an average total compensation of $80,000.
Employees with Technical Support Specialist in their job title in New York, New York earn an average of 17.6% more than the national average. These job titles also find higher than average salaries in Houston, Texas (16.1% more) and Dallas, Texas (7.0% more). The lowest salaries can be found in Austin, Texas (10.1% less).

Years of Experience

This data is based on 121 survey responses.
Entry Level
16.5%
Early Career
43.0%
Mid Career
22.3%
Experienced
14.0%
Late Career
4.1%