Average Technical Support Specialist with Customer Service Skills Salary in Atlanta, Georgia

$47,236
Avg. SalaryShow Hourly Rate
$4,000
Bonus
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The average salary for a Technical Support Specialist with Customer Service skills in Atlanta, Georgia is $47,236.
10%
$33k
MEDIAN
$47k
90%
$77k
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United States (change)
Salary
$33k - $77k
Bonus
$0 - $4k
Total Pay
$30k - $70k

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Job Description for Technical Support Specialist

Technical Support Specialist Tasks
  • Identify problems with information technology system operations and provide potential workarounds.
  • Raise information, bug and feature requests to the development team or senior support specialists.
  • Provide information systems technical support for routine customer issues.

Technical Support Specialist Job Listings

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Popular Skills for Technical Support Specialist

Skills in Troubleshooting, Technical Services, Help Desk / Desktop Support (Tier 2) and Phone Support are correlated to pay that is above average. Skills that pay less than market rate include Information Technology (IT) Support.

Pay by Experience Level for Technical Support Specialist

An early career Technical Support Specialist with 1-4 years of experience earns an average total compensation (includes tips, bonus, and overtime pay) of $40,695 based on 15 salaries. A mid-career Technical Support Specialist with 5-9 years of experience earns an average total compensation of $50,000 based on 7 salaries. An experienced Technical Support Specialist with 10-19 years of experience earns an average total compensation of $67,407 based on 8 salaries.
Employees with Technical Support Specialist in their job title in San Francisco, California earn an average of 32.8% more than the national average. These job titles also find higher than average salaries in New York, New York (17.8% more) and Los Angeles, California (12.4% more). The lowest salaries can be found in San Diego, California (5.7% less) and Austin, Texas (2.2% less).

Years of Experience

This data is based on 30 survey responses.
Early Career
50.0%
Mid Career
23.3%
Experienced
26.7%