Average Technical Support Technician Hourly Pay

$17.62
Avg. Base Hourly Rate (USD)
10%
$12.24
MEDIAN
$17.62
90%
$24.44

The average hourly pay for a Technical Support Technician is $17.62

Hourly Rate
$12 - $24
Bonus
$194 - $5k
Profit Sharing
$204 - $7k
Commission
$0 - $3k
Total Pay
$28k - $60k
Is Average Technical Support Technician Hourly Pay your job title? Find out what you should be paid
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What Do Technical Support Technicians Do?

Technical Support Technician Tasks
  • Provide technical support and customer service to software users.
  • Open tickets, troubleshoot problems, and diagnose issues in order to resolve them and close tickets.
  • Document technical requirements, usage procedures, and common problem fixes.
  • Set up, design, configure, and maintain software and associated equipment.
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Job Satisfaction for Technical Support Technician

3.6 out of 5
(83)
Highly Satisfied
25Reviews
Based on 83 responses, the job of Technical Support Technician has received a job satisfaction rating of 3.6 out of 5. On average, Technical Support Technicians are highly satisfied with their job.

Gender Breakdown

Male
75.3%
Female
24.7%
This data is based on 198 survey responses. Learn more about the gender pay gap.

Common Health Benefits

Medical

80%

Dental

70%

Vision

61%

None

19%