Technical Support Technician in Seattle Salary

A Technical Support Technician in Seattle, Washington earns an average wage of $22.00 per hour.

$14.00 - $28.35
$22
MEDIAN: $21.63
50%

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Hourly Data $0$40
Hourly Rate $21.63
Overtime $40.00
Annual Data $0$79K
Bonus $2,350
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$25,301 - $79,182
  • Country: United States
  • Currency: USD
  • Updated: 7 Dec 2017
  • Individuals Reporting: 7

Job Description for Technical Support Technician

Technical support technicians are the technology gurus who drive the integrated technology troubleshooting for a business. Usually working as part of a team, a technical support technician may troubleshoot and repair systems for the company he or she works for, or may be a specialist who troubleshoots systems for customers either through a phone call or by making a visit to the customer's location. Technical support technicians may work with standard technologies such as personal computers and laptops, or may work with customized technology specific to the firm they works for.

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Technical Support Technician Tasks

  • Provide technical support and customer service to software users.
  • Open tickets, troubleshoot problems, and diagnose issues in order to resolve them and close tickets.
  • Document technical requirements, usage procedures, and common problem fixes.
  • Set up, design, configure, and maintain software and associated equipment.

About Seattle, Washington

King County, Washington
684,443
Male:
345,659 (50.5%)
Female:
338,784 (49.5%)
Seattle (/siˈætəl/) is a seaport city on the west coast of the United States and the seat of King County, Washington. With an estimated 684,451 residents as of 2015, Seattle is the largest city in both the state of Washington and the Pacific Northwest region of North America. As of 2015, it is estimated to be the 18th largest city in the United States. In July 2013, it was the fastest-growing major city in the United States and remained in the Top 5 in May 2015 with an annual growth rate of 2.1%. The Seattle metropolitan area is the 15th largest metropolitan area in the United States with over 3.7 million inhabitants. The city is situated on an isthmus between Puget Sound (an inlet of the Pacific Ocean) and Lake Washington, about 100 miles (160 km) south of the Canada–United States border. A major gateway for trade with Asia, Seattle is the...
Seattle:
$80,349
Washington:
$64,129
$1,356
Seattle:
$530,900
Washington:
$284,000
3.5%

Technical Support Technician Job Listings

Key Stats for Technical Support Technician

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 2 votes.
1-4 years
73%
5-9 years
9%
10-19 years
9%
20 years or more
9%

Skills That Affect Technical Support Technician Salaries

National Average
$43,000

Customer Service
▼6%

Troubleshooting
▼6%

Software Knowledge
▼6%

Help Desk / Desktop Support (Tier 2)
▼8%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 2 votes.

Years of Experience

1-4 years
73%
5-9 years
9%
10-19 years
9%
20 years or more
9%

Common Health Benefits

medical benefits
Medical: 80%
dental benefits
Dental: 60%
vision benefits
Vision: 60%
no benefits
None: 20%