▼30%
R122,084
Avg. Base Salary (ZAR)
/ year
Avg. Base Salary (ZAR)
10%
ZAR 131.78
MEDIAN
ZAR 122k
90%
ZAR 251k
The average salary for a Call Center Agent is R122,084 in 2025
Base Salary
R132 - R251k
Bonus
R0 - R8k
Total Pay
R5k - R249k
Is Average Experienced Call Center Agent with Call Center Operations Skills Salary in South Africa your job title? Find out what you should be paid
Use our tool to get a personalized report on your market worth.What's this?
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What is the Pay by Experience Level for Call Center Agents?
What Do Call Center Agents Do?
Find your market worth – how it works:
Common Health Benefits for a Call Center Agent
Medical
63%
Dental
25%
Vision
25%
None
38%
Gender Breakdown for Call Center Agents
Female
62.5%
Male
37.5%
This data is based on 8 survey responses. Learn more about the gender pay gap.
FAQs About Call Center Agents
What is the highest pay for Call Center Agents in Johannesburg?
Our data indicates that the highest pay for a Call Center Agent in Johannesburg is ZAR 251k / year
What is the lowest pay for Call Center Agents in Johannesburg?
Our data indicates that the lowest pay for a Call Center Agent in Johannesburg is ZAR 131.78 / year
How can Call Center Agents increase their salary?
Increasing your pay as a Call Center Agent is possible in different ways. Change of employer: Consider a career move to a new employer that is willing to pay higher for your skills. Level of Education: Gaining advanced degrees may allow this role to increase their income potential and qualify for promotions. Managing Experience: If you are a Call Center Agent that oversees more junior Call Center Agents, this experience can increase the likelihood to earn more.