▼22%
R125,118
Avg. Base Salary (ZAR)
/ year
Avg. Base Salary (ZAR)
10%
ZAR 64k
MEDIAN
ZAR 125k
90%
ZAR 252k
The average salary for a Customer Service Agent is R125,118 in 2025
Base Salary
R64k - R252k
Bonus
R1k - R35k
Profit Sharing
R6k - R17k
Commission
R3k - R36k
Total Pay
R57k - R250k
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What is the Pay by Experience Level for Customer Service Agents?
What Do Customer Service Agents Do?
Find your market worth – how it works:
Common Health Benefits for a Customer Service Agent
Medical
37%
Dental
9%
Vision
8%
None
63%
Gender Breakdown for Customer Service Agents
Female
68.6%
Male
30.8%
Prefer to self-define
0.6%
This data is based on 159 survey responses. Learn more about the gender pay gap.
FAQs About Customer Service Agents
What is the highest pay for Customer Service Agents?
Our data indicates that the highest pay for a Customer Service Agent is ZAR 252k / year
What is the lowest pay for Customer Service Agents?
Our data indicates that the lowest pay for a Customer Service Agent is ZAR 64k / year
How can Customer Service Agents increase their salary?
Increasing your pay as a Customer Service Agent is possible in different ways. Change of employer: Consider a career move to a new employer that is willing to pay higher for your skills. Level of Education: Gaining advanced degrees may allow this role to increase their income potential and qualify for promotions. Managing Experience: If you are a Customer Service Agent that oversees more junior Customer Service Agents, this experience can increase the likelihood to earn more.