▼15%
R115,399
Avg. Base Salary (ZAR)
/ year
Avg. Base Salary (ZAR)
10%
ZAR 59k
MEDIAN
ZAR 115k
90%
ZAR 228k
The average salary for a Customer Service Agent is R115,399
Base Salary
R59k - R228k
Bonus
R2k - R29k
Profit Sharing
R57 - R86k
Commission
R1k - R74k
Total Pay
R49k - R217k
Is Average Customer Service Agent Salary in South Africa your job title? Find out what you should be paid
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What is the Pay by Experience Level for Customer Service Agents?
What Do Customer Service Agents Do?
Customer Service Agent Tasks
- Provide troubleshooting and technical assistance to customers.
- Assess the customer's needs and translation into solutions.
- Coordinate with customers to resolve any billing inquiries.
- Act as the first point of contact for customers seeking help with products or technical issues.
Find your market worth – how it works:
Tell us about your job and pay factors like skills and education
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Negotiate your pay with confidenceGender Breakdown
Female
58.5%
Male
41.5%
This data is based on 246 survey responses. Learn more about the gender pay gap.
Common Health Benefits
Medical
45%
Dental
9%
Vision
8%
None