Average Customer Service Agent Salary in South Africa

The top respondents for the job title Customer Service Agent are from the companies Tracker, Metropolitan Health Group and Liberty Group LLC. Reported salaries are highest at Liberty Group LLC where the average pay is R209,454. Other companies that offer high salaries for this role include Tracker, earning around R170,646. HomeChoice pays the lowest at around R97,140. Discovery Holdings also pays on the lower end of the scale, paying R125,094.

Skills that pay less than market rate include Sales, Data Entry, Customer Relations, Oral / Verbal Communication and Customer Service.

An entry-level Customer Service Agent with less than 1 year experience can expect to earn an average total compensation (includes tips, bonus, and overtime pay) of R94,600 based on 30 salaries. An early career Customer Service Agent with 1-4 years of experience earns an average total compensation of R108,947 based on 541 salaries. A mid-career Customer Service Agent with 5-9 years of experience earns an average total compensation of R145,329 based on 215 salaries. An experienced Customer Service Agent with 10-19 years of experience earns an average total compensation of R170,000 based on 73 salaries. In their late career (20 years and higher), employees earn an average total compensation of R216,000.