Average Customer Service Agent Salary in South Africa

Average Customer Service Agent Salary in South Africa

R115,399
Avg. Base Salary (ZAR)
10%
ZAR 59k
MEDIAN
ZAR 115k
90%
ZAR 228k

The average salary for a Customer Service Agent is R115,399

Base Salary
R59k - R228k
Bonus
R2k - R29k
Profit Sharing
R57 - R86k
Commission
R1k - R74k
Total Pay
R49k - R217k
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What Do Customer Service Agents Do?

Customer Service Agent Tasks
  • Provide troubleshooting and technical assistance to customers.
  • Assess the customer's needs and translation into solutions.
  • Coordinate with customers to resolve any billing inquiries.
  • Act as the first point of contact for customers seeking help with products or technical issues.
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Gender Breakdown

Female
58.5%
Male
41.5%
This data is based on 246 survey responses. Learn more about the gender pay gap.

Common Health Benefits

Medical

45%

Dental

9%

Vision

8%

None

55%